Our sentiment meter has detected that Mastercard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Mastercard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Mastercard? Submit your Mastercard complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 1 complaints about Mastercard over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mastercard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Mastercard. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Mastercard by calling 1-800-627-8372. If you want to reach out to Mastercard through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Muhamad Farhan on 29 April 2020 about Mastercard.
Sir, I am using Mastercard ( Emirates NBD titanium credit card) last one year perfectly. On 23 March, 2020 at 3.55am, unauthorized seven transactions by an amount of AED 685.59 each transaction happened from my credit card. Total sum of AED... Read more
Complaint from Tony Swartz on 29 April 2020 about Mastercard.
I cannot get hold of anyone about my card Read more
Complaint from pj.exley@yahoo.co.uk on 28 April 2020 about Mastercard.
I purchased airline tickets for myself and my daughter shortly after my wife's death. These were with Virgin Atlantic. Covid19 had begun and I was due to travel on the 13th March, but was advised by my doctor not to... Read more
Complaint from Jadhav Chandrashekhar on 30 March 2020 about Mastercard.
When i am about to do online transactions. Its saying that my online transaction is deactivated for online transactions. Read more
Complaint from Ivor on 16 March 2020 about Mastercard.
I was contacted by your fraud team to ask about transactions on my card. Your employee asked me which branch my card was associated with. This naturally confused me as a card is not associated with a branch.... Read more
Complaint from abdou on 15 March 2020 about Mastercard.
I buy jackets from https:dono.store since 05-03-2020 and he tell me he will send me a shipping number from 2-7 days till now i didn't receive and things and write to the store , it reply after few days... Read more
Complaint from PAPO on 18 December 2019 about Mastercard.
On november 18th my card was cancled'cuz it had been compramized. it was sent to my address höwever that address had caught on firer and i needed to chang my adddress. i was then told that i would need to... Read more
Complaint from n8grpltd on 23 January 2019 about Mastercard.
I sent £3000 from my transfer wise account to my loot account so that i can pay my bills, rents and for my day to day expenses. Since then my loot account has been blocked for reasons i dont know.... Read more
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