Our sentiment meter has detected that Mastercard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Mastercard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Mastercard? Submit your Mastercard complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 1 complaints about Mastercard over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mastercard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Mastercard. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Mastercard by calling 1-800-627-8372. If you want to reach out to Mastercard through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from GNC on 18 June 2022 about Mastercard.
I submitted a Dispute Claim Form by email on June 6th and received a reply on June 9th, denying my claim for recovery of around US $1200 which was siphoned from my CashPassport whilst visiting Cuba. The email said I... Read more
Complaint from Rurik on 15 June 2022 about Mastercard.
Hi. Ref 5389 58 2775. Tried it twice piza hut and a danish beef restaurant. Nice national day wth these type of issus ! Issuer Komplett Bank Asa, Norway. Same problem as yesterday. Amex is maybe a better option. I have not... Read more
Complaint from Mattias on 31 May 2022 about Mastercard.
HI I was to the local store to buy food but, yesterday, it did not work. Tried two different terminals with success at two different places. Read more
Complaint from hollyam1952@gmail.com on 06 April 2022 about Mastercard.
Said to contact customer service and all I kept getting is self help line How the heck do you speak to a live person. Read more
Complaint from alag_iloveagod on 05 April 2022 about Mastercard.
One of the cryptocurrency is promoting MLM under Mastercard in INDIA Read more
Complaint from JeannieDe on 12 February 2022 about Mastercard.
My daughter bought me a mastercard gift card in Encino Ca at a Ralphs grocery store. I live in Pittsburgh, Pa and when I tried to use the card repeatedly, it was declined. Called the number on back... Read more
Complaint from Frustrated in Alberta on 25 January 2022 about Mastercard.
Beginning last week my card transaction to pay for my renewal into the Canadian Firearm Registry with the RCMP has been blocked apparently because Mastercard has deemed the RCMP Firearm Registry a suspicious transaction. This morning I appealed to Mastercard... Read more
Complaint from MadisonC on 21 January 2022 about Mastercard.
I received a Quicksilver Mastercard via advertising and just like other credit cards I'm not interested in I'm shred them to prevent identify fraud. This card literally jammed and broke my shredder. So now I'm out of money due to... Read more
Complaint from DoryJ on 12 January 2022 about Mastercard.
Unable to access my credit card account as I do not have a mobile phone signal at my home to receive the OTP. I also cannot buy goods and services online from my home for the same reason. The nearest... Read more
Complaint from Muhammad Azhar on 29 December 2021 about Mastercard.
I m user of MasterCard through Faysalbank credit card, once I received my monthly bill on 20th if December surprisingly came to know that there were multiple fraudulent transaction made on my card dated 11th, 12th and 17th December each... Read more
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