While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
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We have received 73 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Darbelgon on 27 May 2020 about Green Dot Bank.
In I ordered a new ATM card April 29th it is May 27th I do not have one yet I need to find out where it is and they don't care if I get it or not their customer service has... Read more
Complaint from Phenomenell on 27 May 2020 about Green Dot Bank.
I filed a dispute about an unauthorized charge on my card. I disputed it, and my account was blocked. I was told that the dispute was being reviewed. I was also told that a replacement card wold be sent toe... Read more
Complaint from Nbalin1 on 27 May 2020 about Green Dot Bank.
Greendot bank froze my card.. 6 days apart for the same reason the first time i submitted all requested info.. my husbands money was deposited numerous times with no issue then they freeze it. They asked for proof of id... Read more
Complaint from walkrichmerle@yahoo.com on 27 May 2020 about Green Dot Bank.
On May 21, 2020 I spoke with representative of Green Dot Bank by the name of Pierre concerning increasing my credit limit by $400. I was told by Pierre they did receive my $400. In addition to the payment I... Read more
Complaint from Dyme62001@yahoo.com on 27 May 2020 about Green Dot Bank.
I had to cancel my card and order another one because my old one was damaged. However when I go to the track my card option it says it was printed and I should receive it on May 11. As... Read more
Complaint from Bashsya02 on 27 May 2020 about Green Dot Bank.
My card was blocked over a week ago i have called everyday to try n talk to.someone about this issue. I let my daughter jendaya bailey use my card she had her unemployment direct deposited onto this card and... Read more
Complaint from Renae on 27 May 2020 about Green Dot Bank.
I transferred $100 from my Bank of America account on May 20th 2020 it is now May 26th 2020 and they have been telling me all day that my money would deposit today by the end of the day well... Read more
Complaint from Cindyd51 on 26 May 2020 about Green Dot Bank.
Bed bath and beyond charged my card unauthorized charge. He they want refund my money on card. Cant get no help from greendot or bed bath and beyond aboutthis issue. Read more
Complaint from Chaddy on 26 May 2020 about Green Dot Bank.
The irs deposited my stimulus check money into my green dot acct on may 20, 2020 and it is not in my bank acct. green dot recieved the payment and did not transfer it into my acct. they stole my... Read more
Complaint from Jakepiknz on 25 May 2020 about Green Dot Bank.
On the morning of May 21 , 2020 , I purchased a My Rewards Card-prepaid reloadable Green dot from one of the local Walgreens and loaded it with 57$ , now I waited until the afternoon of the 21st to... Read more
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