While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Flair Airlines over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
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We have received 16 complaints about Flair Airlines over the last 12 months. The graph below shows a monthly breakdown.
Curious about Flair Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Jennifer Schumacher on 15 March 2023 about Flair Airlines.
Hello, I accidentally changed my original Flair Airlline flight instead of adding a return flight. I found the online form confusing and ended up changing my original flight. I am waiting to speak with a manager and there has... Read more
Complaint from Angelo the cat on 19 January 2023 about Flair Airlines.
Employees at Toronto Airport are rude. I asked her to print my boarding pass because there's a lot of technical difficulties then she saw my purse with my small bag which had a laptop in it, she automatically a flag... Read more
Complaint from Franced on 14 January 2023 about Flair Airlines.
I booked three seats. Only had 2 that were being used by us but I wanted the the 3rd to stretch out. I'm tall. I was sitting with the extra seat in the middle. Someone had the ticket I was... Read more
Complaint from Tobs on 03 January 2023 about Flair Airlines.
I tried to travel from Edmonton to Vancouver on January 2nd but was denied boarding because I lost my ID. I had filed a police report and called customer service to inform them what happened and they told me that... Read more
Complaint from Pri on 30 December 2022 about Flair Airlines.
We travelled in Apr 2022 and to date we have not received the reimbursement from Flair airlines. The flight was cancelled, we paid for food and were advised to submit receipts. We submitted the receipts and followed up multiple times and... Read more
Complaint from Lise Mercier on 27 December 2022 about Flair Airlines.
I booked a flight for 2 on June 22, 2022 (Ottawa-Calgary, return), for the amount of $1586.09. In July, I had to cancel the trip and Flair credited me the travel points (amount of 1416.00). However, on July 9, 2022,... Read more
Complaint from Mako on 17 December 2022 about Flair Airlines.
My flight was suddenly cancelled. They only sent me an email notification one day before the flight (they did not send an SMS to the phone, nor did they call). In that notification, they wrote that the flight was canceled... Read more
Complaint from X4GP9J on 15 December 2022 about Flair Airlines.
I had a flight to Toronto Canada at 5:50p:m and got to the check-in desk minutes before 5. The agent's approach was the computer is closed and I can't help you . We tried to explain that we were unable... Read more
Complaint from C McNeill on 10 December 2022 about Flair Airlines.
I have had a longstanding booking to fly on Flair Airlines from Vancouver to Montreal on Sunday 11 Dec 2022 to speak in the Biodiversity Conference there. When I tried to get a boarding pass today, I got nonsensical error... Read more
Complaint from Buconero on 08 December 2022 about Flair Airlines.
Tried to check in online 5 times through the Flair app within 48 hours prior to departure in Los Cabos. Every time I received a screen notice saying due to an error it was impossible to check in, and to... Read more
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