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Flair Airlines complaint: Itinerary Cancellation Rules Emailed Different than Website

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Filed 27 Sep 2023 by Derinda

I booked a flight to fly on December 18th and on my itinerary it said:

All passengers have 24 hours from time of boarding (which if we didn’t know was a typo would think was a scam 😳) to cancel without penalty, as long as your trip is more than 7 days from your date of booking as per photo below.

When called in would not honour as no longer allowed and there would be extra fees to cancel.
What a joke!

Flair Airlines complaint: Itinerary Cancellation Rules Emailed Different than Website
Photo Derinda uploaded with this complaint

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