Refund
Complaint from Billy1974 on 14 May 2022 about Econo Lodge.
Never made it to the motel in Seymour IN. The company only refunded half of our money. We were trying to resolve the issue and got hung up on. Read more
Econo Lodge complaints
Econo Lodge Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Econo Lodge over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Econo Lodge's offerings.
Sentiment data last updated on May 6, 2024
Econo Lodge complaint process
Do you have a dispute or had a bad customer experience with Econo Lodge? Submit your Econo Lodge complaint through our platform to support its escalation, prompting their customer service to resolve it.
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How to file a complaint about Econo Lodge?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Econo Lodge complaints chart
We have received 20 complaints about Econo Lodge over the last 12 months. The graph below shows a monthly breakdown.
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Econo Lodge complaint statistics
Curious about Econo Lodge's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
46
Total complaints
46
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
46 ratings
How to contact the customer service of Econo Lodge?
Below, you will find the contact information for the complaint department of Econo Lodge. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
877-424-6423
Contact form:
You can contact the customer service of Econo Lodge by calling 877-424-6423. If you want to reach out to Econo Lodge through their own website, you can use their contact form.
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Econo Lodge reviews: (46)
Authentic experiences shared by our community for your benefit.
Broken Dryer In Laundry Room, No Rules to follow
Complaint from LadyA49 on 18 April 2022 about Econo Lodge.
I come here for a temporary extended weekly stay. At first, there was loud music playing all night. I went to do laundry, and the dryer was broken took my money, clothes did not dry. And the Indian man had... Read more
Rm Cust svc
Complaint from East boogie on 24 December 2021 about Econo Lodge.
Rm not clean. Curtain @ window very dirty. Furniture old outdated (not same as shown in pics on google. Killed 2 roaches b4 we went to bed on sheets that were dingy didn't appear to have been changed.... Read more
Filthy room
Complaint from jhill on 04 August 2021 about Econo Lodge.
Where do I begin. When arriving at 11:30 pm ... there was people loitering in the parking area and on the front entrance. Someone was crawling into a hotel window that was broken out. Trash in the parking... Read more
Dirty room, found another hotel, still charged us for stay, will not refund money.
Complaint from lowdogdave on 13 July 2021 about Econo Lodge.
Room was dirty, they gave us a different room, it was dirty, asked for a refund, they said come back next day when manager was there, did that took a while but only refunded for 1night, they had charged us... Read more
Moldy Rooms with Water Leaks!
Complaint from laddison75 on 19 March 2021 about Econo Lodge.
Room 319 had mold in the ceilings. Then was moved to an alternate room 312, with water leaks and water marks to greet you. Black people were sent to the third floor. Where Econolodge's leaky roof had mold and water... Read more
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