Econo Lodge complaint: Very dissatisfied
Filed 25 Jun 2023 by Kala
The room I reserved online was a superior king room with a jacuzzi, there wasn’t a jacuzzi, it was the bathtub with “jets” when it was pictured differently on the website, notified front desk of my concern and they didn’t seem to care but told me that’s what they were seeing on their computer screen as well as to what I reserved. Issue was not resolved. Shower curtain hanger was broken, tub knob fell apart, pool was out of order, trash cans all over the building were over flowing. No phone in the room, had to get keys replaced numerous times. I would like my money back..
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