Econo Lodge complaint: no room, no refund
Filed 5 Jan 2023 by Zoltan
Made reservation via Expedia and paid for room in advance. Upon arrival on September 8, 2022 I was told we have no room for you, good bye.
Hotel manager later wrote:
Replied on 10162022
Dear Zoltan,Thank you for taking the time to rate our hotel. We are so sorry that we were unable to accommodate you on the night you made your reservation, unfortunately we were over booked. We apologize for any stress, discomfort and inconvenience that his caused you. We hope you will consider staying with us at a future date so that we may present you with an improved guest experience. Kind Regards, Dilip Patel General Manager Econo Lodge, Richburg, South Carolina
Since that time Expedia and Econo Lodge did not refund any money.
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