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Econo Lodge complaint: Unfriendly desk clerk

Open 145 views Hotels / Motels

Filed 4 Jan 2023 by Bivens

I called and ask for the wifi password. He repliedyou should have received it when you checked in. I said ive miss placed it. His tone changed. I asked for the code. He explained about the accepting the terms by checking the box. He gave me the code fast and needed him to repeat it slowly. Well it didnt work. Because i used a capital letter instead of all lower case. He became infuriated and raised his voice. This made me mad being yelled at. I said why you so damn mad and hung up. So unprofessional. The 1st clerk was nice as could be

Econo Lodge complaint: Unfriendly desk clerk
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