Filed 1 Jan 2023 by Sandra
My complaint is a worthy one! When we got to the hotel, the young lady told us we would have to pay an extra $25 to get the room early (even though it had already been cleaned). The room was filthy. The beds were made, but you could tell the bedspread was dirty. The toilet has not been cleaned, i took a sanitizer and washed the door handles, the phone, the sink handles, the flusher in the toilet and they were all dirty. I went back to the office ava asked for towels. The lady told me to bring her the ones we had used….I had to go back to my room and get the dirty ones and take back to her. We wanted ice. The ice room has been locked up. I asked the girl why it was locked, and she told me he always locks it at a certain time. Usually in a hotel, you can call the front office and ask for towels… They bring them, and you can go to the room and get ice anytime you want it. It was pitiful. I’ll never EVER stay at a Choice Hotel again
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