Filed 28 Aug 2023 by ELIZABETH
I paid for my room and they were so very happy and quick to take my money. And when I get to my room 207, the top match is locked and I can’t get into the room. Reported to front desk said he’d call maintenance and here I sit 2 hours later still can get into my *** room.
Won’t put me in a different room and don’t give two *** that I’m sitting here. Being ignored. The number on my receipt is out of service. What a shit show. I don’t feel fucken safe and I’m tired so I can’t drive. This is by far the worst experience I’ve ever had with a hotel. Way to go Phoenix low lifes
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