Our sentiment meter has identified a 100% increase in complaints about Econo Lodge over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Econo Lodge's offerings.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with Econo Lodge? Submit your Econo Lodge complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 20 complaints about Econo Lodge over the last 12 months. The graph below shows a monthly breakdown.
Curious about Econo Lodge's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Econo Lodge. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Econo Lodge by calling 877-424-6423. If you want to reach out to Econo Lodge through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from JessieJohnon on 30 November 2022 about Econo Lodge.
The first problem are the room most of room have the air broke or doesnt work, second, the desk are unattended im wait like a 1 hour to get attended and drain of the bath are clogged Read more
Complaint from Que on 29 November 2022 about Econo Lodge.
When I first arrive I went in the room and seen that the bathroom was dirty so I called room service and instead of them cleaning it they gave me the disinfected wipes to clean it… so I did..... Read more
Complaint from Fatnold46@gmail.com on 14 November 2022 about Econo Lodge.
Checked in and noticied the bath towels were never washed. Read more
Complaint from Beverly Lynch on 27 October 2022 about Econo Lodge.
We stayed at economic lounge in ripley West Virginia on Friday the 21st of October, it was Absolutely disgusting!! I took pictures of everything, the toilet was filthy had pee all over it, dirty towels on shelf an dirty washcloth... Read more
Complaint from tyshawna on 05 October 2022 about Econo Lodge.
I booked a trip to the Econo Lodge Airport East Point on Booking.com for $128.30 with a ation number 1: 3296346341. This reservation was never cancelled as We arrived on the day of the reservation as the card placed on... Read more
Complaint from Pleasnt on 02 October 2022 about Econo Lodge.
My family and I stayed at the Economic Lodge in Va Beach. The room was nice and everything appeared to be good until we went to sleep. I woke up itching so I checked the bed and saw that... Read more
Complaint from EmilyAnn on 11 September 2022 about Econo Lodge.
Hi, I would like to request a refund. I do not think you should be charging people $133 plus tax for a hotel room that’s literally outdated and falling apart. Attached is a photo of a vent that almost fell... Read more
Complaint from Ronald Gay on 05 September 2022 about Econo Lodge.
When arrived at our room roaches was all in window seal , all over ac unit , inside door jam , closet area, pillows an in bathroom crawling under an in bed. Went to office would not move our room... Read more
Complaint from Suzan Roche on 03 September 2022 about Econo Lodge.
When you walked down the hallway it reeked of cigarettes. The carpet in the room was dirty and sticky and my shoes stuck to it. The plug by the bed had no switch plate on it and only the bottom... Read more
Complaint from TerrySHodges on 24 July 2022 about Econo Lodge.
I will have my day in Court with Hotels.com and Econo Lodge. Hotels.com made a reservation with a property that didn't have any rooms. Hotels.com then sent a ation stating that a room was available. Upon arrival at that property... Read more
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