Econo Lodge Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Econo Lodge over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Econo Lodge's offerings.

Sentiment data last updated on May 6, 2024

Econo Lodge complaint process

Do you have a dispute or had a bad customer experience with Econo Lodge? Submit your Econo Lodge complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Econo Lodge.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Econo Lodge complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Econo Lodge?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Econo Lodge complaints chart

We have received 20 complaints about Econo Lodge over the last 12 months. The graph below shows a monthly breakdown.

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Econo Lodge complaint statistics

Curious about Econo Lodge's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

46
Total complaints
46
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 46 ratings

How to contact the customer service of Econo Lodge?

Below, you will find the contact information for the complaint department of Econo Lodge. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
877-424-6423
Contact form:

You can contact the customer service of Econo Lodge by calling 877-424-6423. If you want to reach out to Econo Lodge through their own website, you can use their contact form.

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Econo Lodge reviews: (46)

Authentic experiences shared by our community for your benefit.

Multiple complaints

Complaint from Iq on 28 August 2023 about Econo Lodge.

I paid for my room and they were so very happy and quick to take my money. And when I get to my room 207, the top match is locked and I can't get into the room. Reported to front... Read more

Comments: 0
Rating:

Disgusting

Complaint from Billie Jo on 25 August 2023 about Econo Lodge.

Will never stay again. Smelled of smoke very dirty no ice container. I took a wash cloth and wiped dirt from walls so I know it comes off. Stayed with another so I have proof and pictures very sad very... Read more

Comments: 0
Rating:

Rude / Poor Service etc

Complaint from Teresa dezern on 18 August 2023 about Econo Lodge.

I came from NC to visit my 2 girls and booked my reservation from Wednesday August 16 until Sunday 21 and when I stay for multiple days anywhere I keep my room clean myself and all I need is refreshed... Read more

Comments: 0
Rating:

Econo Lodge Rehoboth Beach, Delaware

Complaint from Joseph-11 on 27 June 2023 about Econo Lodge.

I used to stay at this hotel (30 years ago) all the time with friends when I was younger and do not recall having any issues. During my stay from 06-23-23 through 06-26-23. Our first room was room... Read more

Comments: 0
Rating:

Very dissatisfied

Complaint from Kkag2005 on 25 June 2023 about Econo Lodge.

The room I reserved online was a superior king room with a jacuzzi, there wasn’t a jacuzzi, it was the bathtub with “jets” when it was pictured differently on the website, notified front desk of my concern and they didn’t... Read more

Comments: 0
Rating:

Denied reimbursement from faulty vending machine

Complaint from Dylan Sass on 19 May 2023 about Econo Lodge.

I bought a water then put another toonie in for an iced tea but the machine malfunctioned and ate my toonie. Apon confronting the front desk politely they both looked at me like I was a hoodlum and then asked... Read more

Comments: 0
Rating:

Horrible room conditions

Complaint from Justinhechtscott on 10 May 2023 about Econo Lodge.

There are holes in the bathroom door, toilet does not work.theres no remote for the TV and no cable hooked up for it.my door key card had to be replaced because the lock for the door is broken and loose. Read more

Comments: 0
Rating:

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