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Econo Lodge complaint: Horrible facility and service

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Filed 11 Sep 2022 by Emily

Hi, I would like to request a refund. I do not think you should be charging people $133 plus tax for a hotel room that’s literally outdated and falling apart. Attached is a photo of a vent that almost fell on my head in the bath room. The sheets were disgusting we had to go to the store to buy our own.

The only reason we could not leave was because we got there late and it was unsafe to drive back two and a half hours. All other hotels in the area were booked. When I mentioned the falling vent to the front desk man who checked us out of the hotel he did not say anything.

He did not even ask how the stay was. I’m really upset about the experience we had and do not feel that it was worth it at all. Please let me know what needs to be done or who I can contact for a refund.

Econo Lodge complaint: Horrible facility and service
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