Econo Lodge complaint: Roach infested room
Filed 5 Sep 2022 by Elizabeth
When arrived at our room roaches was all in window seal , all over ac unit , inside door jam , closet area, pillows an in bathroom crawling under an in bed. Went to office would not move our room or give money back. The lady was very rude and would not contact manger or direct to where we could talk to anyone about the issues. After 30 minutes with reaching out to police station they gave us a number to call for situation at hand. The lady told us if we was on phone with police she didn’t want to even rent a room to us. After continuing to make complaints an call the number dispatch gave us she finally decided to give us another room. The mattress cover was extremely stained .we have serval other pictures an videos to show how bad but can’t upload all.
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