Econo Lodge Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Econo Lodge over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Econo Lodge's offerings.

Sentiment data last updated on May 6, 2024

Econo Lodge complaint process

Do you have a dispute or had a bad customer experience with Econo Lodge? Submit your Econo Lodge complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Econo Lodge.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Econo Lodge complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Econo Lodge?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Econo Lodge complaints chart

We have received 20 complaints about Econo Lodge over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Econo Lodge complaint statistics

Curious about Econo Lodge's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

46
Total complaints
46
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 46 ratings

How to contact the customer service of Econo Lodge?

Below, you will find the contact information for the complaint department of Econo Lodge. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
877-424-6423
Contact form:

You can contact the customer service of Econo Lodge by calling 877-424-6423. If you want to reach out to Econo Lodge through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Econo Lodge reviews: (46)

Authentic experiences shared by our community for your benefit.

Staff is rude, won’t fix issues with room

Complaint from Madaf73 on 12 April 2023 about Econo Lodge.

I have been staying there for a week. The staff has known my fridge doesn’t work and claim they will fix it. They never fixed it, they treated me like I was garbage, claiming my guests were not registered, when... Read more

Comments: 0
Rating:

Horrible conditions

Complaint from Kathy wheeler on 05 April 2023 about Econo Lodge.

Horrible conditions sink backed up Roaches .. smelled .. tub shower black . Cracked backing microwave was discussing We slept in ate cloths on top of bed waiting till morning to leave !! Read more

Comments: 0
Rating:

Refund

Complaint from Angelo Moreno on 28 January 2023 about Econo Lodge.

I work at university of Arkansas and got room in town so I could go to work next day as I live in Fayetteville but in rural area so got the room power went out and no heat no... Read more

Comments: 0
Rating:

Service

Complaint from Carolyn C on 20 January 2023 about Econo Lodge.

I walked in to see if there was a vacancy. The desk clerk was no where to be seen, I stood there a go 3 - 5 miutes before a voice ask what did I want. I had been hearing... Read more

Comments: 0
Rating:

no room, no refund

Complaint from zracz on 05 January 2023 about Econo Lodge.

Made reservation via Expedia and paid for room in advance. Upon arrival on September 8, 2022 I was told we have no room for you, good bye. Hotel manager later wrote: Replied on 10162022 Dear Zoltan,Thank you for taking the time to... Read more

Comments: 0
Rating:

Unfriendly desk clerk

Complaint from Bigbip on 04 January 2023 about Econo Lodge.

I called and ask for the wifi password. He repliedyou should have received it when you checked in. I said ive miss placed it. His tone changed. I asked for the code. He explained... Read more

Comments: 0
Rating:

Worst hotel I've ever stayed in

Complaint from Scross26 on 01 January 2023 about Econo Lodge.

My complaint is a worthy one! When we got to the hotel, the young lady told us we would have to pay an extra $25 to get the room early (even though it had already been cleaned). The... Read more

Comments: 0
Rating:

Noise front desk will not do nothing about it

Complaint from Haven on 03 December 2022 about Econo Lodge.

Call downstairs twice sounds like the people upstairs are tearing the room apart and the front desk will not do anything about it she said she tried to call the phone but nobody answered and that was it so now... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?

Media uploaded by our community