Dr Pepper Complaint Sentiment: Neutral

Our sentiment meter has detected that Dr Pepper complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Dr Pepper, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 17, 2024

Dr Pepper complaint process

Do you have a dispute or had a bad customer experience with Dr Pepper? Submit your Dr Pepper complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dr Pepper.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dr Pepper complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dr Pepper?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dr Pepper complaints chart

We have received 47 complaints about Dr Pepper over the last 12 months. The graph below shows a monthly breakdown.

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Dr Pepper complaint statistics

Curious about Dr Pepper's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

152
Total complaints
151
Open Complaints
0
Complaints pending
1
Complaints resolved
1.9
/10 152 ratings

Dr Pepper reviews: (152)

Authentic experiences shared by our community for your benefit.

Sucked in bottle

Complaint from Wile e coyote on 16 August 2022 about Dr Pepper.

The cap was still intact, cap wasn't twisted. The bottle was sucked in. Read more

Comments: 0
Rating:

Flat Dr pepper

Complaint from kristyharris009@gmail.com on 12 August 2022 about Dr Pepper.

This is now at the 3rd pack of Dr pepper that I have bought that multiple in the pack have been flat. Two of them were from Dollar general and meridian Texas and they were 12 packs. We ended up... Read more

Comments: 1
Rating:

Air in cans

Complaint from Rosebud38 on 11 August 2022 about Dr Pepper.

I have bought 6 12 packs of Dr Pepper and each pack with at least one can full of air. Some packs have more. I sent an email to the complaint address I found. I haven’t gotten a response from... Read more

Comments: 0
Rating:

Overfilled

Complaint from Durangorep on 11 August 2022 about Dr Pepper.

No head space to the lid. It’s been going on for a couple of months now l open a can make a mess. Read more

Comments: 0
Rating:

Distorted cans

Complaint from Hooligan_1881 on 10 August 2022 about Dr Pepper.

I have gotten 2 12 pack fridge cases in the last 2 days and in both cases the boxes were undamaged but there are multiple cans from each case that are distorted on the top edge by the tab opening. Read more

Comments: 0
Rating:

Flat

Complaint from Go77362 on 08 August 2022 about Dr Pepper.

I have (2) 12 packs of cream soda Dr Pepper. I have opened about 3 of each 12 pack and everyone is flat. Read more

Comments: 0
Rating:

Bad odor in bottles

Complaint from LadyBray on 08 August 2022 about Dr Pepper.

I am an avid Dr. Pepper drinker. My Doctor actually gets on me because I drink way to much!! Lol. I probably drink 6-8 16oz bottles a day and have for years. Over the last 6 months, on several occasions,... Read more

Comments: 4
Rating:

Over fizzy cans of soda

Complaint from AustinS on 03 August 2022 about Dr Pepper.

Every can in my box of 12 Dr. Peppers has been incredibly fizzy. Did not shake or anything before opening and the fizz would cover the whole top of the can. Read more

Comments: 0
Rating:

Flat dr pepper

Complaint from menefeerc on 02 August 2022 about Dr Pepper.

Flat flat almost every case and it doesn't matter were u buy them I am passed off because u can't just buy o e case at a time because there flat when u get ready to drink them Read more

Comments: 0
Rating:

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