I buy 16.9 oz bottles of dropper at our local Walmart and sams club we spend lots of money on Dr Pepper it’s the only thing we drink in our home we are getting a lot of flat bottles it... Read more
Dr Pepper complaints
Dr Pepper Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dr Pepper over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Dr Pepper complaint process
Do you have a dispute or had a bad customer experience with Dr Pepper? Submit your Dr Pepper complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dr Pepper.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Dr Pepper complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Dr Pepper?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Dr Pepper complaints chart
We have received 52 complaints about Dr Pepper over the last 12 months. The graph below shows a monthly breakdown.
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Dr Pepper complaint statistics
Curious about Dr Pepper's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!
152
Total complaints
151
Open Complaints
0
Complaints pending
1
Complaints resolved
1.9
152 ratings
Dr Pepper reviews: (152)
Authentic experiences shared by our community for your benefit.
The seal on the lid when you open the bottle keeps snapping and cut my finger on it. This is not the first time it's happened been to different shops and there all the same Read more
Caffeine Free
Complaint from Kathy Larson on 12 June 2022 about Dr Pepper.
Diet Caffeine free seems to be no longer available. Coke and Pepsi has it, but not Dr Pepper. Health reasons have taken me off caffeine. It is my favorite, but cannot have it now. Read more
Can was leaking but not opened
Complaint from April wallace on 11 June 2022 about Dr Pepper.
Can leaked out and soaked the box and my whole backseat Read more
Black spiral
Complaint from Mbrayden on 09 June 2022 about Dr Pepper.
I opened my Dr. Pepper and drank the majority of the drink until I choked on a black piece of plastic. There isn't any metal so it could not be a twist tie. Read more
explosion of can
Complaint from Wolves.123 on 31 May 2022 about Dr Pepper.
picked up can of docter pepper and it exploded in my face Read more
Found item in product bottle
Complaint from Carpenterdude on 28 May 2022 about Dr Pepper.
My son found a neckles bead in a bottle of dr pepper again. Read more
Smell of bottles
Complaint from LilDebbie on 20 May 2022 about Dr Pepper.
I love my Dr. Pepper, but here lately when I purchase the 6-pks of the 16.9 fl. oz bottles they have this horrid smell to them. The bottle its self. I don't know what it is but it stinks and... Read more
I bought a 36 pack of Diet Dr. Pepper from our local Sam's Club. I am not sure if it was a bad batch, but it is not good at all. I bought 2 fridge packs today, and... Read more
No bicarbination and funny taste
Complaint from M Salomone on 28 March 2022 about Dr Pepper.
We purchased a 6 pak of Diet Dr. Pepper soda in 7.5oz cans from Fry Grocery store in Scottsdale, AZ. Code 782050, 10309B38D 2 weeks ago. Three (3) cans that we opened had no fizz and tasted flat, we... Read more
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