Dr Pepper Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dr Pepper over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 23, 2024

Dr Pepper complaint process

Do you have a dispute or had a bad customer experience with Dr Pepper? Submit your Dr Pepper complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dr Pepper.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dr Pepper complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dr Pepper?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dr Pepper complaints chart

We have received 53 complaints about Dr Pepper over the last 12 months. The graph below shows a monthly breakdown.

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Dr Pepper complaint statistics

Curious about Dr Pepper's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

152
Total complaints
151
Open Complaints
0
Complaints pending
1
Complaints resolved
1.9
/10 152 ratings

Dr Pepper reviews: (152)

Authentic experiences shared by our community for your benefit.

Plastic bottles smell terrible

Complaint from debbiegallaway@hotmail.com on 21 February 2024 about Dr Pepper.

I always buy canned diet Dr Pepper and no odor from the cans but bought 3 6-pack 16 oz bottles over a week ago and the smell from the plastic bottles is terrible (sickening). I Read more

Comments: 1
Rating:

Unsealed bottles

Complaint from Robin Clark on 08 January 2024 about Dr Pepper.

For the last 2 yr. When I buy Dr Pepper , the bottles aren't sealed properly. They leak everywhere 😔 Read more

Comments: 0
Rating:

Bad soda

Complaint from Tinadian31@gmail.com on 26 November 2023 about Dr Pepper.

I bought 3 6 pack bottles from dollar general all were nasty. Very light colored could see threw tasted very bad Read more

Comments: 0
Rating:

Flat dr peppers

Complaint from Michelle45_3232 on 11 November 2023 about Dr Pepper.

Every week I purchase 6 12 packs of Dr pepper from kroger and every case for the past 2 months has had atleast 3 non carbonated cans that are sucked in and then you maybe even luckier and find them... Read more

Comments: 0
Rating:

Your Product Is Flat!

Complaint from Linda Patten on 11 October 2023 about Dr Pepper.

I love your Sugar Free Dr. Pepper bottles of soda, but for every 6 pack I purchase, at least 1 or 2 is flat with no fiz and I am unable to consume it and I end up pouring it... Read more

Comments: 0
Rating:

Floating Flakes

Complaint from Mbnewry on 03 October 2023 about Dr Pepper.

5 out of 8 of my 8pk of 12 Oz bottles of dr pepper have white flakes floating on top. I've been drinking dr pepper for 50 years and never had an issue. Read more

Comments: 0
Rating:

12 pack Dr Pepper

Complaint from Nina Vargas on 30 September 2023 about Dr Pepper.

I purchased 4 12 packs of Dr Pepper at Krogers today and one of the 12 pack cans were empty and some were leaking.. i am so disappointed because some spilled in my car... Read more

Comments: 0
Rating:

I was on a good run

Complaint from Woodchip on 19 September 2023 about Dr Pepper.

It was great swigging down a cherry dr. pepper but this one is tough to get my taste buds in agreement this time. I can taste the Dr. Pepper flavor with cherry flavor but it was similar to the sense... Read more

Comments: 0
Rating:

Unfilled bottle seal intact

Complaint from Larissahansen09 on 18 September 2023 about Dr Pepper.

I picked up a six pack of Dr pepper cream soda from Walmart in Denison Iowa and got home a realized that the bottles are not completely full. Read more

Comments: 0
Rating:

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