Dr Pepper Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dr Pepper over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

Dr Pepper complaint process

Do you have a dispute or had a bad customer experience with Dr Pepper? Submit your Dr Pepper complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dr Pepper.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dr Pepper complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dr Pepper?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dr Pepper complaints chart

We have received 53 complaints about Dr Pepper over the last 12 months. The graph below shows a monthly breakdown.

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Dr Pepper complaint statistics

Curious about Dr Pepper's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

152
Total complaints
151
Open Complaints
0
Complaints pending
1
Complaints resolved
1.9
/10 152 ratings

Dr Pepper reviews: (152)

Authentic experiences shared by our community for your benefit.

Expiration label

Complaint from genevabramley on 15 September 2023 about Dr Pepper.

Not a complaint as much as a concern. The expiration numbers are printed on the cap and not readable. I know mine isn't expired now but in a few months they all will be. Read more

Comments: 0
Rating:

Bad cans found in 12 packs

Complaint from makenasgrma on 10 September 2023 about Dr Pepper.

The last 4 12 packs of Diet Doctor Pepper have had at least one can that is no good. The cans are completely sealed, with squishy sides on them and when opened there is no carbonation in the soda.The... Read more

Comments: 0
Rating:

Sunken in cans

Complaint from Gabbie54 on 10 September 2023 about Dr Pepper.

I bought a case of diet Dr pepper and 4 cans had no carbonation and the sides were sunken in. I live on a low fixed income and can't afford to pay these prices for soda that's bad. Please do... Read more

Comments: 0
Rating:

Cigarette in can dr pepper

Complaint from Romero on 07 September 2023 about Dr Pepper.

The Dr Pepper smells really bad. I poured it in a jar. It had a cigarette but in it. I have drank Dr Pepper for over 50 years. It is bad for me now. I can’t drink them anymore. Read more

Comments: 0
Rating:

Lid on bottles

Complaint from Granny7at42 on 06 September 2023 about Dr Pepper.

When I try to open the bottle it will not open. I have to get someone to do it for me. Or use pliers And then it still does not come apart. It hurts my hand apparently your machine is... Read more

Comments: 0
Rating:

Retaliation

Complaint from Dog32 on 01 September 2023 about Dr Pepper.

Was sweeping floor and a forklift driver was coming towards me with forks up when complain about it to his manager he started following me with forklift and taunting me in different aisle then his lied and stated he told... Read more

Comments: 0
Rating:

Case of soda

Complaint from Carriestaggs2015@gmail.com on 29 August 2023 about Dr Pepper.

I love Dr pepper and Dr thunder I normally get a case every week. This week my case had mostly dents the cans and one empty can. The cans with bents where flat soda the dents where in the top... Read more

Comments: 0
Rating:

Half cans no carbonation

Complaint from Tabithbulldogz on 26 August 2023 about Dr Pepper.

Bought a 20pk cans and 13 of the cans were flat tasting and when opened had no fizz sound. Some cans even felt like half was gone. The cans were easily squeezable unlike ones that are full and carbonated. Would... Read more

Comments: 0
Rating:

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