I bought a six pack of Dr. pepper at Walmart and two of them were flat when I opened them. They were sealed. Read more
Dr Pepper complaints
Dr Pepper Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dr Pepper over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Dr Pepper complaint process
Do you have a dispute or had a bad customer experience with Dr Pepper? Submit your Dr Pepper complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dr Pepper.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Dr Pepper complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Dr Pepper?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Dr Pepper complaints chart
We have received 53 complaints about Dr Pepper over the last 12 months. The graph below shows a monthly breakdown.
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Dr Pepper complaint statistics
Curious about Dr Pepper's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!
152
Total complaints
151
Open Complaints
0
Complaints pending
1
Complaints resolved
1.9
152 ratings
Dr Pepper reviews: (152)
Authentic experiences shared by our community for your benefit.
I'm kind of bummed I love Dr pepper zero but I bought a case 2 days ago and so far all of them that I opened up except for one actually have some carbonation in it the rest are all... Read more
No carbonation in bottle
Complaint from Dikkfjf on 16 August 2023 about Dr Pepper.
Disappointed. Since I paid 3:00$ for it to have no carbonation. Read more
Damaged can
Complaint from heathercampbell1313 on 12 August 2023 about Dr Pepper.
Bought case of Dr.Pepper and damaged can. Read more
Nasty taste
Complaint from Janey S on 06 August 2023 about Dr Pepper.
I opened a sealed Dr. Pepper, took about 3 sips and realized it tasted and smelled just like vinegar. It made me sick! Read more
Item in drink strange taste
Complaint from Lou-92 on 04 August 2023 about Dr Pepper.
I bought a can of Dr Pepper to find it tasting quite bitter had a small piece of brown paper inside the can, unsure as to what this is. (Picture to follow) Read more
Cans are defective and swollen
Complaint from Stephanie Memhardt on 01 August 2023 about Dr Pepper.
I buy cases of Dr Pepper Zero every week. I opened two 12 packs that had been either overheated or thrown around so much that some of the cans were literally blown up. Read more
Empty cans
Complaint from JTScott on 31 July 2023 about Dr Pepper.
I bought a 24 pack of Dr Pepper’s and inside was empty cans with holes on the bottom of the cans Read more
Dr Pepper smells weird
Complaint from Kf04828 on 31 July 2023 about Dr Pepper.
I’ve bought three Dr peppers over the last three days. All from different locations. When I bring the bottle to my mouth, the area where the lid screws on… it smells like the bottle has been dipped in a week... Read more
Dangerous new bottle lids
Complaint from Sergeantswife on 29 July 2023 about Dr Pepper.
I've grazed my hand a couple times on your new bottles lids. They don't co.e away properly and then leave very sharp parts left on. However this time I opened the bottle and turned the lid and the plastic part... Read more
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