Dr Pepper Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dr Pepper over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

Dr Pepper complaint process

Do you have a dispute or had a bad customer experience with Dr Pepper? Submit your Dr Pepper complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dr Pepper.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dr Pepper complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dr Pepper?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dr Pepper complaints chart

We have received 52 complaints about Dr Pepper over the last 12 months. The graph below shows a monthly breakdown.

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Dr Pepper complaint statistics

Curious about Dr Pepper's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

152
Total complaints
151
Open Complaints
0
Complaints pending
1
Complaints resolved
1.9
/10 152 ratings

Dr Pepper reviews: (152)

Authentic experiences shared by our community for your benefit.

All bottles flat

Complaint from atxredneck on 01 August 2022 about Dr Pepper.

Bought 4, 6 packs of diet Dr pepper. Half of them are flat (no carbonation). Read more

Comments: 0
Rating:

diaper pin in my 2-liter bottle of dr. pepper

Complaint from ghostwriter on 31 July 2022 about Dr Pepper.

i poured me a glass of dr. pepper from my 2-liter bottle and i was drinking it while watching the races. i noticed something floating in my glass. i went and poured the remaining soda that was in my glass,... Read more

Comments: 0
Rating:

Drink was dead

Complaint from Terri1220 on 18 July 2022 about Dr Pepper.

I bought 3 6 packs of diet Dr pepper and all but two were dead. The bottle was really soft. Read more

Comments: 0
Rating:

Half full can

Complaint from growsam on 16 July 2022 about Dr Pepper.

I opened my case of Dr peppers and one can is half full Read more

Comments: 0
Rating:

Flat

Complaint from Loyal fan on 13 July 2022 about Dr Pepper.

Hello thank you for your time. My name is Charles Benn. I am a loyal Dr.pepper drinker since it was in glass bottles.it seems lately about every other bottle of 20oz is flat .zero carbonation little flavor.it is very disappointing for me... Read more

Comments: 0
Rating:

Empty can in my 12 pack

Complaint from Tanyah on 10 July 2022 about Dr Pepper.

I bought today a 12 pack of dr pepper and several cans was empty and I would like to resolve this issue because I love dr pepper very much .my address is 1125 12 latrobe street parkersburg wv Read more

Comments: 0
Rating:

Half full cans

Complaint from scooter92mo on 08 July 2022 about Dr Pepper.

3 separate cases of Diet Dr Pepper have had half full cans mixed in . One time sure it happens but 3 consecutive? Read more

Comments: 0
Rating:

Diet Dr Pepper 24 can

Complaint from Jiml100 on 08 July 2022 about Dr Pepper.

Out if 8 24 packs from Walmart now I’ve had 62 cans with the bottoms blown out so far you can’t stand them up. Going to switch to Diet Pepsi, won’t stand up in fridge, don’t think that’s right especially... Read more

Comments: 0
Rating:

Dia g

Complaint from Dialantricg on 08 July 2022 about Dr Pepper.

Diet dr. Pepper that taste like water no carbonation. Read more

Comments: 0
Rating:

Flat Tasting

Complaint from Dragracer on 03 July 2022 about Dr Pepper.

Bottles 16.9 oz. Not sealed and flat tasting finding a lot of them . 1 or 2 to every 6 pack can't afford to keep buying and throwing it out at this rate going back to Pepsi sorry good by. Read more

Comments: 0
Rating:

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