Our sentiment meter has identified a 33% increase in complaints about DoorDash over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering DoorDash's offerings.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with DoorDash? Submit your DoorDash complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of DoorDash.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional DoorDash complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 51 complaints about DoorDash over the last 12 months. The graph below shows a monthly breakdown.
Curious about DoorDash's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of DoorDash. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of DoorDash by calling 1-855-973-1040. If you want to reach out to DoorDash through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Ashleyduncan on 11 May 2023 about DoorDash.
I was supposed to receive a refund because a restaurant was unable to fulfill my order because they didn't have it in stock. I was craving teriyaki ordered it with the last money I had on my card spending... Read more
Complaint from Lisa Ann on 18 April 2023 about DoorDash.
Yesterday I used DoorDash to order a caret cleaner to use before our furniture was being delivered. I received the order and the cord was cut clean off the carpet cleaner. I called the store and they stated... Read more
Complaint from Lori Marsh on 12 April 2023 about DoorDash.
I got a text message saying I was deactivated for a violation. But when I tried to ask them why all they said was suspicious violation. I still don't know what I have done. I was... Read more
Complaint from jackielafrennie@yahoo.com on 16 March 2023 about DoorDash.
December 17 2022 i was deactivated, i was able to appeal but i never knew WHY I was deactivated, each time i try to reach out they give me false promises of fixing it or having someone call me within... Read more
Complaint from Tea on 06 March 2023 about DoorDash.
I originally ordered from FALLS RD CARRYOUT and then I ordered from Dunkin Donuts all had the same driver. The driver went to Dunkin first they had none of my items so they canceled my order and DoorDash gave me... Read more
Complaint from Miniandme on 23 February 2023 about DoorDash.
DoorDash is refusing to give me my 900$ for a referall bonus and is refusing to give my roommate his 600$ for completing 260 deliviers within the tube frame , we have evidence and we been waiting on a supervisor... Read more
Complaint from Anreese1 on 16 February 2023 about DoorDash.
I placed an order, part of it was delivered but there were items missing. The DoorDasher even took a photo that is proof that the item was missing but DoorDash refuses to refund or provide credit for it. Read more
I place an order with Subway using the door dash app. Ir showed me that it will take 35 minutes. So, when the dasher finally gets to Subway my food is not even prepared at all because they ran out... Read more
Complaint from Ladybitty on 07 February 2023 about DoorDash.
I have made several orders with doordash wait for the dasher out door and call let tbem know to call on arrival. Never get food or tegung Read more
Complaint from wyzykowskiruth@gmaij.com on 04 February 2023 about DoorDash.
I placed my order with Panera.s at 5:37(verified wirg Paneras). I was given a delivery time of between 6:15 and 6::20. i received your tracking site.I showed ^:30 then 6:45, 7:05, The driver who barely spoke English called and asked... Read more
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