Our sentiment meter has detected that DoorDash complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with DoorDash, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 1, 2024
Do you have a dispute or had a bad customer experience with DoorDash? Submit your DoorDash complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 51 complaints about DoorDash over the last 12 months. The graph below shows a monthly breakdown.
Curious about DoorDash's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of DoorDash. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of DoorDash by calling 1-855-973-1040. If you want to reach out to DoorDash through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Kitwiggins on 01 January 2023 about DoorDash.
Tried to add DasherDirect card to Venmo, was told exp date or cvv was wrong so Doordash put a “temporary 24 hour” block on my card so I could not access my earnings. After 24hrs it was not removed. Called... Read more
I received food from kabuki it came in a plastic bag spilled over inside. The food was cold and meat was hard the broccoli was yellow I instead of green. The salad we got was hot lettuce and wilted. I... Read more
The scheduling at doordash is terrible .some days it is very good and other days it is horrible. People are complaing about the service!! cold coffee long waits too far to drive it is horrible then you get apoint taken... Read more
Complaint from Misty2005 on 09 February 2022 about DoorDash.
I ordered from papa John's and they used a door dash driver with Florida number 863 267 8230 he claimed he was on his way after going to wrong address us bank. I texted my address and never received... Read more
Complaint from Taytay50 on 10 January 2022 about DoorDash.
I have ordered a subway sandwich with DoorDash on January 9, 2022 around 2:44pm. The driver did not come to my door with my order. Instead, they left it in the call box area that leads to the lobby. This... Read more
Complaint from DreaJam on 15 January 2021 about DoorDash.
Food came and it wasn't what I ordered, they gave me a bag that had someone's leftovers in it... When I asked for a refund told me it was nothing they can do, because my account had a prior refund,... Read more
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