Our sentiment meter has identified a 33% increase in complaints about DoorDash over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering DoorDash's offerings.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with DoorDash? Submit your DoorDash complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 51 complaints about DoorDash over the last 12 months. The graph below shows a monthly breakdown.
Curious about DoorDash's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of DoorDash. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of DoorDash by calling 1-855-973-1040. If you want to reach out to DoorDash through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from thennessy94 on 05 July 2023 about DoorDash.
I have me all of the prerequisites for Top Dasher status and I never received it. I've called doordash support at least 10 times and have been lied to by every single representative that I have talked to. They told... Read more
Never received my tank juice order not happy u are ripping people off I want all my orders over asked for my money back Read more
Complaint from Ruthie on 30 June 2023 about DoorDash.
I just have a question as to why when I’m looking at the Dollar General site for a possible delivery, it is now too far out of the delivery area. A little over 2 months ago, I was able to... Read more
Complaint from Caramel42 on 22 June 2023 about DoorDash.
I placed an. Order through for Capriotti‘s received the order and was utterly disgusted by the numerous ingredients included that I do not ask for I contacted DoorDash. They told me that I could not get a refund and that... Read more
Complaint from barbs1633@gmail.com on 18 June 2023 about DoorDash.
This is the 3rd time I have had bad business with doordash. If I had known Doordash was to deliver my order I would have found a different company or way to get my order. They have cost... Read more
Complaint from angelaparish33@gmail on 30 May 2023 about DoorDash.
My name is Angela Davis , ordered from doordasj they were suppose to get my food from burhrt king 3 shopper meals whichbcamr to.the amount of 36.96 and it took forever and we are only 10 mins if that from... Read more
Dashers don't do there job or follow directions and you complain to customers but they can't do anything about it and take your money Read more
Complaint from Mz. V on 17 May 2023 about DoorDash.
I ordered Italian food through Doordash and when I received it the chicken parmigiana was burnt and had very little cheese on it and the fettuccine Alfredo had no sauce on it. I reported this to Doordash several times, provided... Read more
Complaint from Tatiana Torres on 16 May 2023 about DoorDash.
I find it it extremely unreasonable and highly inconvenient that Arron Smith ordered his food at 9:40 this night(May 12th) and was forced to cancel it because of the fact it was supposedly “too late” to order from doordash when... Read more
Complaint from Door dash is trying to steel money on 11 May 2023 about DoorDash.
I work for door dash and had direct deposit setup for weekly payment and never received my weekly payment I try to rectify with door dash but I’m not getting anywhere with them I have more proof of the missing... Read more
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