While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from asadp247@gmail.com on 15 May 2022 about Binance.
sir . i'm user of binance account and i was conform my verification last weeks ago .unfortunately when market down fall than my account close and not working .so when down fall clear and market in flow routine.i was start... Read more
Complaint from DONT STEAL PEOPLE MONEY WHEN THEY MAKE YOU MONEY on 14 May 2022 about Binance.
I was charged 2 times while I was in Bulgaria, I paid a friend usdt and sent them to him, but it turned out that binance charged me 2 times in a small difference of 5 minutes in which they... Read more
Complaint from RaineB on 13 May 2022 about Binance.
Finetero set up an account with binance and as a result I transferred a sum of money through to binance £7,500 which they then accessed from the account. When I tried to get it refunded I couldn’t get access to... Read more
Complaint from herakul on 13 May 2022 about Binance.
Hello, a few days ago binance restricted the access to my trading account without warning or notice, resulting in losing 5000 USDT due to open trades that I was unable to manage. I am a registered and verified user of... Read more
Complaint from Lacroixeric0 on 07 May 2022 about Binance.
Dear I get big problem I m not sure but maybe someone tried to get my account and after that, it was impossible to go in. I tried many time to contact Binance service but always said “we are busy now... Read more
A third party trading website uses Binance as platform to deposit money on their site after trading when profit has to be returned they donnot release funds from their site. ask commission to be paid on Binance directly and only... Read more
Complaint from gmashallo on 25 April 2022 about Binance.
locked my account for month wuth no any reason Read more
Complaint from Hassan jaffar on 23 April 2022 about Binance.
I have done p2p sell transaction of 1000 busd on binance yesterday, according to the policy of binance we don't have to receive amount from the different bank account from the merchant, so I launched an appeal against that buyer... Read more
Complaint from Abubakr34 on 22 April 2022 about Binance.
Dear I open order on binance and put it on auto loss now they said auto loss function cancel by system and liquidated my whole amount Read more
Complaint from Patchmania on 19 April 2022 about Binance.
I have been having issues with Binance keep refusing my source of wealth declaration, despite providing evidence that I received a pension lump sum which far exceeds what I have spent on crypto. They keep asking for ever more intrusive... Read more
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