While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from krishly on 19 July 2022 about Binance.
I have had a call from binance to say I have nearly £8000 in BTC, witch is in a smart contract. However, I have never seen a smart contract nor has the option to delete a contract wasn't clearly identified.... Read more
Complaint from emrehalic on 05 July 2022 about Binance.
My Google Authenticator code is no longer working, so I'm unable to log into my Binance TR ® account, which I've had for quite some time. I sent the reset form in the support area, but I haven't been able... Read more
Complaint from cae123amc on 22 June 2022 about Binance.
In February 2022, $70,000.00 was place in a crypto account with Biance. A week later, the money was gone. I had a user's name, password, and used an additional authentication code that was sent to my phone. Biance let someone... Read more
Complaint from Unlucky on 22 June 2022 about Binance.
I Have been trying to get my crypto out of binance .But every time I try I am stopped by being unable to receive the conformation email to withdraw. I have spent Many days in a row taking to a bot... Read more
Complaint from abdurrehmantahir93@gmail.com on 20 June 2022 about Binance.
My withdrawal is suspended since 1 month , I've provided all videos and proofs in just 1st week. Kindly tel me why is ur process to slow, I've to pay rent and fee of my children I'm poor, open my... Read more
Complaint from gns.afghan@gmail.com on 28 May 2022 about Binance.
Dear SirMadam Binance cheated on my USDT to BSW exchange rate, Binance sold me BSW for $2.06 which is a very high price to buy BSW, the analysers forecasted this price maybe for 5 next years and its not a price... Read more
Complaint from MAlam on 28 May 2022 about Binance.
I buy ANC crypto and then when wanted to sell the crypto was not available in my wallet. upon refreshing the app message pop up which says due to miscalculation I may face problem. I am unable to buy or... Read more
Complaint from Domeng on 28 May 2022 about Binance.
at 12:16 noontime here in the philippines i buy a crypto named ANC in spot trade, my transaction was accepted but the moment i decide to set sell limit i didn’t see any available balance on the ANC crypto that... Read more
Complaint from Bigkhan84@gmail.com on 18 May 2022 about Binance.
I joined Binance and have been verified but they have said to me they can’t offer me services and won’t assist me any further when asked to delete my account they have said they can’t assist me further Read more
Complaint from Rasti21 on 17 May 2022 about Binance.
I have been using crypto colateral loan on my binance account. I have had illegally liquidated over 250.000 USD worth of crypto on 23052021. The liquidation was illegal because they liquidated and stated much lower prices than was actual price... Read more
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