Other
Complaint from Bold on 24 September 2023 about WoodSpring Suites.
Made reservations thr booking.com for 2 bed queen room.Front desk took liberty to change to 1 bed queen room without notifying me first Read more
WoodSpring Suites complaints
WoodSpring Suites Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about WoodSpring Suites over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
WoodSpring Suites complaint process
Do you have a dispute or had a bad customer experience with WoodSpring Suites? Submit your WoodSpring Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of WoodSpring Suites.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional WoodSpring Suites complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about WoodSpring Suites?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
WoodSpring Suites complaints chart
We have received 12 complaints about WoodSpring Suites over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
WoodSpring Suites complaint statistics
Curious about WoodSpring Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
27
Total complaints
27
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
27 ratings
How to contact the customer service of WoodSpring Suites?
Below, you will find the contact information for the complaint department of WoodSpring Suites. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
844-974-6835
Contact form:
You can contact the customer service of WoodSpring Suites by calling 844-974-6835. If you want to reach out to WoodSpring Suites through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
WoodSpring Suites reviews: (27)
Authentic experiences shared by our community for your benefit.
Worst Experience ever
Complaint from Grandmini25 on 21 September 2023 about WoodSpring Suites.
I had one of the worst and horrifying experiences with the shooting that took place on September 14th 2023 I wouldn't wish that on my worst enemy it was already bad but it got worse and me and my family... Read more
Where do I even begin????
Complaint from Beautygeek0119 on 14 April 2023 about WoodSpring Suites.
Okay so I just want to start by saying that I do appreciate the manager Diamond she is honestly the only one there that knows how to talk to people with respect!!!! Some of the biggest issues I encountered while... Read more
Mistreated and harassed
Complaint from Giraom on 24 March 2023 about WoodSpring Suites.
We checed in on 318 and said we wanted to stay till the 24th, they gave a receipt until 326. On the 23rd they banged our door and yelled demmanding more money or to leave immediatelly. They locked my wife... Read more
John hawks
Complaint from rain73 on 20 February 2023 about WoodSpring Suites.
On 2172023 I reserve a room at woodspring on I-35 in live oak near San Antonio Texas and before 3pm I arrived and as I arrived they charged my card for 61.15 and upon arrival the clerk has a receipt... Read more
Safety
Complaint from Scared guest on 20 February 2023 about WoodSpring Suites.
I went to front desk ask for key, the desk clerk gave me a key without even verification that I was customer at the hotel or room. She did not identify me by name I'd or email associated with the... Read more
accused of smoking drugs
Complaint from nbrackenmartinez@gmail.com on 30 December 2022 about WoodSpring Suites.
I have checked into woodspring Suites and I was told by a friend that there was no deposit because she was not charged to deposit but when I got there there was $100 deposit I didn't mind paying that because... Read more
Girl and small child in the am talking on phone with speak phone on child playing with heater cover
Complaint from Bill Ingram on 16 October 2022 about WoodSpring Suites.
Well checked in around 6:00 7:00 tired from driving work driving so check in got to room really tired so ate went to be around 9:00pm got woke up from sounds like ppl arguing around 2:00 am though they were... Read more
Establishment Refused Room extension
Complaint from kres31 on 16 October 2022 about WoodSpring Suites.
The first booking at Wood Springs suites in Linden New Jersey began on August 7, 2022 to the recent time of October 15, 2022, The two major issues I have with this establishment is their messages on their website stating... Read more
Kicked out for no reason after a month
Complaint from Shelley73 on 17 September 2022 about WoodSpring Suites.
We were told we had to leave and they would not take our money after we had been there over 30 days. Threatened to call cops. Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
How does Complain.biz work?
Media uploaded by our community
