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WoodSpring Suites complaint: accused of smoking drugs

Open 142 views Hotels / Motels

Filed 30 Dec 2022 by Nicole

I have checked into woodspring Suites and I was told by a friend that there was no deposit because she was not charged to deposit but when I got there there was $100 deposit I didn’t mind paying that because I knew I wouldn’t damage anything well I went there on the 24th in the front desk will be closed on the 25th I was cooking and the alarm kept going off over and over again so one of the employees told me to put it back over the smoke alarm to stop it from disturbing pretty much her because she had to keep coming downstairs and it was her day to rest but she was on call so she actually was the one who put the bag on the smoke alarm so it wouldn’t go off every time I cooked so when I went to check out I couldn’t reach up there to take it off so I left it on there and I was never told face to face or by any of the employees that it wasn’t getting my deposit back they actually told another guess that I wasn’t going to get my deposit back they took the gas not me that I had a bag on the smoke alarm and I must be smoking drugs in there only drug addicts do that still not one employee called me or talked to me about my deposit so when I decided to call she’s the manager so refused to give me the her manager’s name she told me that I must be a drug addict and that she caught me smoking drugs and I said I would like to see that because how would you do that she can explain anything and for her to accuse me of something so outrageous I was serious she said I’m hanging up now I said before you hang up can I have your supervisor’s name she said no and another problem I had with this situation is they were picking and choosing who they gave a deposit to my friend was there she didn’t get it deposit but I did then another lady was there she didn’t get it deposit so why was I the only one who had to pay a deposit she couldn’t explain that to me either something very fishy is going on over there

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