While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about WoodSpring Suites over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with WoodSpring Suites? Submit your WoodSpring Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 12 complaints about WoodSpring Suites over the last 12 months. The graph below shows a monthly breakdown.
Curious about WoodSpring Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of WoodSpring Suites. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of WoodSpring Suites by calling 844-974-6835. If you want to reach out to WoodSpring Suites through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Diana aka drtystar on 27 March 2024 about WoodSpring Suites.
I walked to a hotel and noticed someone was following me for almost a block. The person appeared to be a bit aggressive but seemingly harmless. Upon entering the hotel and paying for my room in cash, this individual observed... Read more
Complaint from CoreyKelz on 16 March 2024 about WoodSpring Suites.
This is a scam. We paid for a week in advance. The very next day we were forced to leave. They would not close my account and kept my credit card open on file. They refused to refund the days... Read more
Complaint from burrel1978@ on 15 March 2024 about WoodSpring Suites.
I emailed the hotel CEO Bru ftce Haase with my complaint, against Loretta very unprofessional behavior. Loretta state she was an assistance manager filling in for the permanent manager. I walked to the counter asking for trash bags, and Loretta... Read more
Complaint from ANR on 21 February 2024 about WoodSpring Suites.
I reported my purse stolen from my room to property manager as well as reporting it to the authorities. After attempting to follow up with management about there defected cameras and key logs that conveniently don’t work, I was cursed... Read more
Complaint from Johnmac5 on 18 February 2024 about WoodSpring Suites.
The soffit above the window is leaking water Read more
Complaint from kateckhardt2@gmail.com on 28 January 2024 about WoodSpring Suites.
Well employees are constantly accusing me and my neighbor, who is a friend of mine, for ridiculous reasons. They show up all hours of the night beating on our doors with their friends accusing of things are beyond ridiculous and... Read more
Complaint from Photwright123 on 25 January 2024 about WoodSpring Suites.
3 weeks ago I been trying to make reservation for a weekly rate for my Religious organization called The House Of Wrights. After speaking with the GM a few times and explaining my organization is 100% tax exempt as a... Read more
Complaint from Frankiepr31 on 17 November 2023 about WoodSpring Suites.
The manager at Woods springs suites San Antonio, Fort Sam is unprofessional. He is very aggressive when asked for a service. He dont let guests explain the situation and starts arguing. If he dont know how to treat customer ,... Read more
Complaint from twilkerson on 25 September 2023 about WoodSpring Suites.
Cody the manager at this location continues to over charge my card. I have the receipts where I paid $90 plus tax for Friday and Saturday. Read more
Complaint from Martrod on 25 September 2023 about WoodSpring Suites.
I went into Woodsprings Hotel at San Angelo, Texas. The front desk clerk is absolutely the rudest person I have ever encountered. I would love for cameras to be viewed to show the level rudeness and craziness this lady displayed.... Read more
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