WoodSpring Suites complaint: Girl and small child in the am talking on phone with speak phone on child playing with heater cover

Well checked in around 6:00 7:00 tired from driving work driving so check in got to room really tired so ate went to be around 9:00pm got woke up from sounds like ppl arguing around 2:00 am though they were just getting into their room keep hearing it so called front desk finally someone answered told them sounded like things going on outside my door and it woke me out of a sound sleep she said ok I’ll let Joe know in the morning which I thought was not right so I put a pillow over my head to try to muffle the noise so it keeps going till 4:00 am girl on the phone with speaker on talking outside my door so the window and heater is to the left of my door if you’re standing inside looking out so my truck was parked were I could look outside and see it so and the talking is still going on so open the door and seen this young girl with a baby playing being loud like a small child would playing with heater cover I can’t take the law in my on hands so shut the door cover my head with pillow so I called Joe manager in morning he says yes I talk to who ever was I charge that night she told him she went looking seen a chair nobody there i was in room 333 she lied to him because the girl and child was there for around 2:00 am to 4:00 am so the manager tells me well we don’t have any control on ppl that stay there but he would contact wood springs office to see if he could do anything to get me some kind of refund because it was a horrible stay and he would call me back so he says we would get u a full refund but u paid in cash I think i am owed a refund because it is the staffing manager to see that ppl aren’t disturbing other folks trying to get rest because i had to drive 10 hrs the next day no pictures the manager says we have cameras but can’t see anything beyond 333 door on floor 3rd