WoodSpring Suites complaint: Other

Name: Other
Item: WoodSpring Suites
Rating: 1
Author: Beate

Open 24 Sep 2023 98 views Hotels / Motels

Filed 24 Sep 2023 by Beate

Made reservations thr booking.com for 2 bed queen room.Front desk took liberty to change to 1 bed queen room without notifying me first

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Case details

Status: Open
Company: WoodSpring Suites
Filed: 24 Sep 2023
Rating: 1/5
Desired resolution: Getting the room I had initially booked or get money refunded
Problem: Booked room type changed without notice
About: two-bed room

24 Sep 2023 Complaint filed and published
24 Sep 2023 Message from Bizzy: we notified WoodSpring Suites about this complaint.

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