While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Uber? Submit your Uber complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 33 complaints about Uber over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Uber. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Uber accountable for any problems you may have encountered.
You can file any kind of complaint related to Uber, such as poor driver behavior, incorrect billing, unexpected charges, poor customer service, safety concerns, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Uber include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Uber might even offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, it always helps to notify Uber yourself as well. You can contact Uber customer service through 1-800-664-1378, via the Uber Help website or by reaching out to @Uber_Support on Twitter.
Below, you will find the contact information for the complaint department of Uber. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber by calling 1-800-664-1378. If you want to reach out to Uber through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Dr Kurt Schlemmer on 25 November 2021 about Uber.
I have been using Uber for a number of years with over 200 trips. I am also a healthcare provider and have recently been using them a lot as I have moved to a new city. I have now received... Read more
Complaint from Iron Sky Maiden on 17 November 2021 about Uber.
Assigned Uber driver cancelled trip. Uber map showed vehicle to be 600 ft from pick up locale. I, the rider, walked beyond the 600 ft and vehicle was not present or in view. Driver responded that I was not wearing a... Read more
Complaint from RLGRAYJR on 15 November 2021 about Uber.
I am formally filing a complaint against Uber as a driver. DO NOT DRIVE FOR UBER!!! They DO NOT HONOR THEIR QUEST PROMOTIONS and they screw their drivers over. I have been driving for almost 2 weeks... Read more
Complaint from Keri on 15 November 2021 about Uber.
I made 7 deliveries so far that day and i noticed the amount of money wasn't going up with every delivery. So i looked in the wallet. I only have 4. I stop driving during hot time and call customer... Read more
Complaint from repsakc on 13 November 2021 about Uber.
My husband has very bad legs and it can be difficult for him to walk even 1 block, never mind 3-4 blocks. Because of this he uses Uber frequently to go to local bars to watch the games and... Read more
Complaint from Crystalhysslein on 13 November 2021 about Uber.
I made a order they never made the order I spent 32 $ and they gave me 2 tacos it was cold and now they say because I complain I can not get my money on this rude I never... Read more
im rent car from uber avis and 3 months they check background and insurance every week some problems and 3 months im never work ... Read more
Complaint from Joanengelbach@comcast.net on 08 November 2021 about Uber.
I was charged $5.75 for a driver who canceled my pickup. I did not cancel. Read more
Complaint from Burton 767 on 07 November 2021 about Uber.
For about a 3 days now I have been having issues doing my instant cash out. I called and some one unblocked it or what ever . Then I'l was able to cash out. But now when I tried again... Read more
Complaint from Batman on 06 November 2021 about Uber.
I scheduled a ride to be picked up at 9pm on Nov 5, 2021. The driver called me at 8:48pm to ask where I was going. I told him and he said he won’t drive that far so the ride... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
