While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Uber? Submit your Uber complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 34 complaints about Uber over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Uber. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Uber accountable for any problems you may have encountered.
You can file any kind of complaint related to Uber, such as poor driver behavior, incorrect billing, unexpected charges, poor customer service, safety concerns, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Uber include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Uber might even offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, it always helps to notify Uber yourself as well. You can contact Uber customer service through 1-800-664-1378, via the Uber Help website or by reaching out to @Uber_Support on Twitter.
Below, you will find the contact information for the complaint department of Uber. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber by calling 1-800-664-1378. If you want to reach out to Uber through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from GoogleguyICT46 on 05 November 2021 about Uber.
The driver was suppose to be a minute away. He never showed up. The first time I called him it went to voicemail. I called him again this time he answered and said there had been a mixup of what... Read more
Complaint from Bachsman on 05 November 2021 about Uber.
On 3 November my wife and I used Uber to take us from the Hampton Inn Boston-Logan to downtown Boston, specifically the Freedom Trail. Knowing the current trend and issues, we ALWAYS wear masks whenever they are required which we... Read more
I was charged $13.95 for an uber that literally took us around the block and then left us at the airport because we didnt have the exact address for our motel. Very bad business, and i dont think i should... Read more
Complaint from rgderick@msn.com on 22 October 2021 about Uber.
I hade poor experience with two Uber drivers tonight at DIA. To begin, and Uber driver aggressively pulled my suitcase out of his trunk and shouted at me after I had placed it there. I had mistakenly heard him acknowledge... Read more
Complaint from BAllen4884 on 12 October 2021 about Uber.
I had scheduled a ride the night before for work the next day but no one showed up so I had to cancel my ride and book another one Read more
Complaint from Safeer Ahmed on 04 October 2021 about Uber.
Hello iam safeer ahmed.. I want to complain about uber driver whoes name is muddasir. I forget my bag during trip from I-83 to G-9 4 Islamabad. After 10 minutes i called him and asked him. If he stay there... Read more
Complaint from Ronaldens on 30 September 2021 about Uber.
Sept. 29 I reserved an Uber for 4:25-4:35 From La Quinta Inn in Richmond to the Vancouver airport. The ride was ed but I never received a message as to the driver, whether a ride was available, silence. Waited at... Read more
Complaint from rodgerskris2 on 25 September 2021 about Uber.
I understand a few bucks more when demand is high, I get that - but to DOUBLE it!?! WOW!! That's insane. I was so pleased with your services, but to DOUBLE my price. I really want to keep using you... Read more
Complaint from amyguettler on 20 September 2021 about Uber.
We had just arrived at the San Diego airport when we ordered an Uber. My husband saw that it was a silver Toyota, so he asked the driver if his name was Esteban (our driver's name per the app) and... Read more
Complaint from Kllcincybengals@gmail.com on 14 September 2021 about Uber.
I have been lied to by multiple representatives including Julio Alvarado and disconnected on the phone by another representative right afterwards. I was refused help of getting a simple change of my account email updated and profile picture changed and... Read more
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