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Uber complaint: Instant pay issues

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Filed 7 Nov 2021 by Jennifer

For about a 3 days now I have been having issues doing my instant cash out. I called and some one unblocked it or what ever . Then I’l was able to cash out. But now when I tried again it says issues on there end . And once again can’t cash out to pay my rent and now I’ll be homeless with my three dogs and no where to go. They said it will take up to 3 Days . I’ve been waiting for 3 days . All that say is I understand your situation hell no they don’t !! It’s not them that are gonna be homeless

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2 comments

  1. Mark

    I am a victim to the uber instant pay. They advise that my instant pay would be resolved within 2-3 business days, and now its been well over a week and still I am unable to receive my rightfully hard earned earnings.

    I was advised be 4 higher uber tiers that we have escalated the issue to our Investigation team and that you would receive an email that the issue would be resolved mean while my car insurance is subject to cancel because I was not paid from uber as per their online contract agreement.

    I set up my account to receive instant pay and if the instant pay did not process properly that my earnings would then automatically be directly deposited into my savings account according to uber next scheduled deposit date which was to fall on 05.16.22. This did not happened in fact that re-scheduled my pay at the end of the following week 05.23.22 God knows I cannot wait until 05.23.22 I need that money now.

    Reply

  2. Mark

    We work so hard to earn our living, and so you're telling me that a billion-dollar company does have the I.T. to resolve this simple issue..

    I was advised by a uber higher tier that the computer doesn't recognize my I.D. my face..

    If the computer fails to recognized my face then Uber needs a Greenlight office in each state it operates so that we can go to a live person to identify the uber driver..

    No excuse, - what if there's a life or death emergency and you're unable to receive the money rightfully owed to you, what do you do then???

    Reply

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