While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 98 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from DavexD on 13 November 2022 about Uber Eats.
Ordered 2 schnitzel meals from Maranellos cafe the cost was $82 inclusive of the fees. We were horrified to find melted plastic on the bottom of one of the schnitzels which my child nearly ate! The food was cold, they... Read more
Complaint from khosipetu on 12 November 2022 about Uber Eats.
My food was not delivered on the 13th of October 2022 price was R186.37. Read more
Complaint from unhappy Customer - JLG on 11 November 2022 about Uber Eats.
Food was cold upon receipt. Driver was very nonchalant about situation. Read more
Complaint from Victoria Henson on 10 November 2022 about Uber Eats.
I ordered food and drink from Asda Cheltenham. It had already been delayed 30 mins and then I received messages to say that my order had been delivered. I have a video ring door bell connected to 6 alexa's in... Read more
Complaint from Cullagh on 07 November 2022 about Uber Eats.
I ordered from Asda via the Uber eats app. Upon ordering I never received an email about substitutions of an item. When I my order arrived, my order for chilli cheese bites had been substituted with hash browns without being... Read more
Complaint from Tracygardner on 07 November 2022 about Uber Eats.
I placed an order 1CD77 on 5th Nov 2022 and never received it. The restaurant said the driver did collect it but I never got it and I am still waiting for a refund. Read more
Complaint from Jeffreymachuta on 06 November 2022 about Uber Eats.
I ordered build your own slam in the side of strawberry crêpes. They forgot the pancakes Read more
Complaint from Marwan234 on 06 November 2022 about Uber Eats.
contacted uber eats support to cancel my membership on the second day. and the agent said that he did process the refund and it's going to take 3-5 business days to see it in my bank account. its been a... Read more
Complaint from Mohamad ali javanbakht on 01 November 2022 about Uber Eats.
I have been to this specif restaurant twice. Driving all the way there last time after my order was accepted to see that restaurant was closed! Uber eats did absolutely nothing and just said sorry! This time I ordered and drive and... Read more
Complaint from Makhos on 30 October 2022 about Uber Eats.
The uber guy did not deliver my food. Want my refund Read more
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