While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 100 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from eleanor wagner on 19 December 2022 about Uber Eats.
i ordered food from dunkin donuts store number 356578 i ordered an large coffee and a apple fritter, i gave a two dollar tip, i sent driver a message to please bring into the front desk, i was at work.... Read more
Complaint from Hollie on 18 December 2022 about Uber Eats.
I placed an order through Uber eats from McDonald’s. Several items were missing and wrong drinks received. Uber rats are refusing to refund me! Read more
Complaint from Fgw on 15 December 2022 about Uber Eats.
On 15th Dec around 5pm I ordered from Iceland viz Uber Eats several groceries and paid about £37. Order number 6062B. After waiting an hour, the drive came with incorrect item - only a bottle of milk and a chocolate... Read more
Complaint from UberEats Bad Customer Service on 11 December 2022 about Uber Eats.
I inquired about a promo that supposedly expired and specifically why the expiry date was not included in the promotional email I received. After 15 minutes of jumping through hoops, I was told it just expired and there’s no more... Read more
Complaint from TTgogogo1 on 10 December 2022 about Uber Eats.
I received a coupon from uber eats and placed an order through the restaurant recommended by the coupon, and I met the minimum amount used. But at the time of payment said I was ineligible. Very irritating and annoying. I... Read more
Complaint from Sagb on 05 December 2022 about Uber Eats.
Hello. Sagarika here, I’ve been a regular customer of ubereats. But today I’ve had a very disappointing experience, I ordered for 2 portions of meal in the afternoon and your driver didn’t deliver my order. I was waiting for the... Read more
Complaint from Dale Dunning on 05 December 2022 about Uber Eats.
Food order from Wendy's, Lansdowne to me at 860 Alexander Court, on December 4th, at 4:00 pm, was never received. Charges to my personal account in the amount of $21.25 was made on December 4th... Read more
Complaint from nic_423 on 02 December 2022 about Uber Eats.
I have worked for UberEats for 2 years. Yesterday I had an order but was called by uber support that it was a stolen card and it was a fraudulent order. They gave me the whole entire conversation that I... Read more
Complaint from AnucaDadu on 30 November 2022 about Uber Eats.
I received the wrong order from Coop through Uber eats. I tried the section help from the app and sent picture with the wrong items and it’s been over 4 hours and had no answer. I tried calling and it... Read more
Complaint from MWS on 30 November 2022 about Uber Eats.
I decided to come back to Uber Eats and read info regarding Uber One where you can get a whole month free--I clicked on the Uber One box and webpage told me it was under maintenance. This was done on... Read more
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