Abuse my picture
Complaint from Hinatariq212@gmail.com on 08 May 2022 about TikTok.
Wasif Ali awan make fake account .and use my name and my picture basically he abuse my picture can you please hack his account Read more
TikTok complaints
TikTok Complaint Sentiment: Negative
Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.
Sentiment data last updated on April 29, 2024
TikTok complaint process
Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TikTok.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional TikTok complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about TikTok?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
TikTok complaints chart
We have received 25 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.
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TikTok complaint statistics
Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!
375
Total complaints
373
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
375 ratings
How to contact the customer service of TikTok?
Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.
Webcare email:
info@tiktok.com
Contact form:
For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
TikTok reviews: (375)
Authentic experiences shared by our community for your benefit.
Being sold a counterfeit product on TikTok shop
Complaint from jodidc_ on 04 May 2022 about TikTok.
I purchased an item from someone's TikTok shop in April. The item took weeks to arrive however when it came i noticed straight away the item was fake just by smelling it. I have purchased the Bobbi Brown face base... Read more
Won't remove a tiktoker known to have committed fraud
Complaint from sharoncochrane1 on 03 May 2022 about TikTok.
TIKTOK have been bombarded with complaints about a page that has committed fraud . Was at court in April and was ordered not to ask people for money gifts etc as it would breach their probation. They have allowed... Read more
Discrimination, harrassment and bully (DHB)
Complaint from Queenkaye on 01 May 2022 about TikTok.
Tiktok Music.ly has ongoing practices with DHB targeting black creators and using employees to repeated DHB by using fake accounts. Further, limiting account traffic, audience, and sending negative notices, emails feedback. Support employees intentionally use verbage such as ban, suspension,... Read more
Danielrenemusic account was band and took down for no reason! Just haters
Complaint from @cindysue60 on 27 April 2022 about TikTok.
He is a gay artist who loves music and makeup! Who has NEVER done anything wrong on his lives or videos and know has lost his account which has 140,000 followers because he didn’t have a shirt on REALLY! How... Read more
Tiktok discrimination against transmen
Complaint from Loverboii44 on 22 April 2022 about TikTok.
Tiktok keeps taking my videos down because I’m showing my shoulders and face and they have such a problem with it they delete my videos but why it’s not inappropriate I’m trans I’m not gonna just show anything below that... Read more
TikTok Shop
Complaint from ashjlancaster on 15 April 2022 about TikTok.
Bought 3x USB Humidifiers which arrived with boxes damaged. Tried one and it was clearly cheap rubbish. Requested a refund which was denied even though it was evident the device didn’t work. Applied for a dispute which was granted for... Read more
Blackmail, extortion
Complaint from michaeldekle52 on 15 April 2022 about TikTok.
Tik Tok then later WhatsApp contact attempted to scam me to provide $2000 to bring her to the states, I refused and she is threatening blackmail. extortion. She also used Steam cards for personal use. A FTC violation. Read more
Stolen music from TikTok Muted
Complaint from KGiggles on 12 April 2022 about TikTok.
I have been uploading original music and songs that are being copyright. That's Not true if I am the owner. And TikTok mute my song. Read more
TikTok live show
Complaint from Sondra jambazi on 11 April 2022 about TikTok.
I placed an order with good-boutique-j3287 on TikTok live show on April 7 and I have sent them emails even ask them questions about my order on the TikTok live show and no one respond I ordered an order on... Read more
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