TikTok Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.

Sentiment data last updated on April 29, 2024

TikTok complaint process

Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TikTok.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TikTok complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TikTok?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TikTok complaints chart

We have received 25 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.

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TikTok complaint statistics

Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

375
Total complaints
373
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 375 ratings

How to contact the customer service of TikTok?

Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
info@tiktok.com
Contact form:

For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

TikTok reviews: (375)

Authentic experiences shared by our community for your benefit.

Thatveganteacher

Complaint from onix_ on 19 February 2021 about TikTok.

Thatveganteacher is trying to force people to be vegan, posting non kid friendly videos and then claiming her channel is okay for kids, threatening people, and sexualizing a MINOR, she also has had thoughsands of reports on her account and... Read more

Comments: 0
Rating:

Being Harassed by a TikTok User Repeatedly Reporting Videos

Complaint from eaganimmigration on 16 February 2021 about TikTok.

An individual has been reporting all of my videos as violating the TikTok Community Guidelines. This harassment has been going on for September 2020, and seems to have intensified in recent months. Although I submit an appeal and almost always... Read more

Comments: 1
Rating:

Adult Nudity Content

Complaint from Yaya Soyalera on 07 February 2021 about TikTok.

I am saddened why you often Blocked my Live and. Posted content. With the last live , I didn’t do anything bad and they blocked it for adult and nudity content which I am 100% sure that I... Read more

Comments: 0
Rating:

Friends account got ban

Complaint from Tammy32 on 31 January 2021 about TikTok.

My friend account got ban for no reason and we email tiktok reported to tiktok tpo amd we had no response it been last 4 days we try everthing and nothing no response anything from tiktok Read more

Comments: 0
Rating:

Discrimination and racism

Complaint from @alexandra_labranche on 29 January 2021 about TikTok.

There is a sound called George Floyd, people are using the sound to say « have you ever seen a dead gorilla doing a cart weal ? Look at the corner now you have » Tik tok is not banning all the... Read more

Comments: 0
Rating:

banned account for no reason

Complaint from imdatingbakugou on 18 January 2021 about TikTok.

i had a friendly account with lots of followers and then tiktok out of no where permanently banned my account with no explanation. i then emailed my appeal for it to be restored and I’ve been waiting for three days... Read more

Comments: 0
Rating:

Need proper mods

Complaint from Hiddenintheshaddows on 13 January 2021 about TikTok.

I reported a video of a girl punching another in the face. TikTok says it doesn’t violate guidelines. Reported a 14 year old with her boobs popping out. Didn’t violate quirkiness till I wrote TikTok and mentioned illegal and underage.... Read more

Comments: 0
Rating:

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