TikTok Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.

Sentiment data last updated on April 29, 2024

TikTok complaint process

Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TikTok.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TikTok complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TikTok?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TikTok complaints chart

We have received 25 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

TikTok complaint statistics

Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

375
Total complaints
373
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 375 ratings

How to contact the customer service of TikTok?

Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
info@tiktok.com
Contact form:

For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

TikTok reviews: (375)

Authentic experiences shared by our community for your benefit.

I’ve been banned 4 nothink

Complaint from Johnnytrotter666 on 03 March 2021 about TikTok.

Hi I was on live stream 2 night doing a paranormal activity and got banned 4 doing nothink rong have a look at my video I didn’t brake any rules or nothink Johnnytrotter666 I’ve posted a pitcher of my account... Read more

Comments: 0
Rating:

suspension of live video

Complaint from alejandrarico653 on 28 February 2021 about TikTok.

I was on live and it stopped and said I'm not able to go I've till 06-02-21 but I didn't cuss. I meet all tiktok requirements. Read more

Comments: 0
Rating:

Account Ban

Complaint from siimplyalicee on 23 February 2021 about TikTok.

Hey,my account has been banned for nothing i am 14 and you keep banning me and my friends,this is so unfair I have been so upset so fix this now. Read more

Comments: 0
Rating:

Banned

Complaint from Itsnotem01 on 22 February 2021 about TikTok.

They banned my account and I wanna know why they banned it Read more

Comments: 0
Rating:

my acount has been premently banned

Complaint from WolfieDark on 22 February 2021 about TikTok.

I have gone to log into my account to only discovered it had been banned I was not notified of this or any issues within my uploads as I am a cosplayer and some of the videos I am dressed... Read more

Comments: 0
Rating:

Community guidelines violation

Complaint from Cam.burton06 on 21 February 2021 about TikTok.

My video was removed but loads of people had done the same video as me and there’s is still up TikTok had received my appeal but not restored the video : Read more

Comments: 0
Rating:

Suspended permanantly banned no valid reason

Complaint from Tattooedmaorimum on 21 February 2021 about TikTok.

My account @tattooedmaorimum was just banned permanently one morning when I logged in one notification that wouldn’t let me submit an appeal or any explanation why and have sent support stickers emails and reported every single day for a week... Read more

Comments: 0
Rating:

Banned from live and did nothing wrong

Complaint from Whitneydraytoninkgang on 20 February 2021 about TikTok.

Someone had reported me when I was live and I did nothing wrong.I filed a appeal and it was declined.I feel like a lot of times not just myself people report people out of spite.It’s not fair to other people... Read more

Comments: 0
Rating:

Ban appeal rejected

Complaint from alyaan on 19 February 2021 about TikTok.

To whoever it may concern, My name is alyaan arshad and i have an account on tiktok under @alyaan240 which was hacked at 385k on the 17th of february around 4pm through my email 2019-3667@slougheton.com by someone called sameer. I have... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?