TikTok Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.

Sentiment data last updated on April 28, 2024

TikTok complaint process

Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TikTok.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TikTok complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TikTok?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TikTok complaints chart

We have received 25 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.

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TikTok complaint statistics

Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

375
Total complaints
373
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 375 ratings

How to contact the customer service of TikTok?

Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
info@tiktok.com
Contact form:

For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

TikTok reviews: (375)

Authentic experiences shared by our community for your benefit.

Racism Within The TikTok Platform

Complaint from clarriiizamora on 07 January 2021 about TikTok.

I have been a member of the TikTok community for several months now, and I enjoy this app very much. However, it has come to my attention that there is a form of oppression and racism within this platform. On... Read more

Comments: 0
Rating:

FOR NO REASON BLOCKED AND BANNED!

Complaint from gibobabyreal on 24 December 2020 about TikTok.

I wrote several times to TikTok's email, but no one answered. I also wrote on report a problem, but to no avail. From the first time I was banned from broadcasting live, because of sexual content that is not true... Read more

Comments: 0
Rating:

Discrimination

Complaint from Heffy13 on 18 November 2020 about TikTok.

Tiktok is discriminating against me because of my weight gain, my missing tooth and I’ve gotten ugly. I used to get a lot of views and was on the foryoupage when I was pretty. Now I do not get... Read more

Comments: 0
Rating:

Discrimination

Complaint from Karla koala parker on 12 September 2020 about TikTok.

I would like to report TikTok for discrimination. Ive had multiple guidline violations because in some of my videos im wearing a tshirt and my self harm scars are showing. Im not actively cutting or encouraging it and have no... Read more

Comments: 0
Rating:

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