TikTok Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.

Sentiment data last updated on April 20, 2024

TikTok complaint process

Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TikTok.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TikTok complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TikTok?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TikTok complaints chart

We have received 27 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.

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TikTok complaint statistics

Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

375
Total complaints
373
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 375 ratings

How to contact the customer service of TikTok?

Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
info@tiktok.com
Contact form:

For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

TikTok reviews: (375)

Authentic experiences shared by our community for your benefit.

Harassment and targeting.

Complaint from @justbehonestwithus on 08 June 2023 about TikTok.

I am a well known content creator on tiktok with a following of 77 thousand followers. I am apart of the tiktok creator fund and as of today I have earned around $150 from my content. Recently, tiktok banned my... Read more

Comments: 0
Rating:

Withholding payment

Complaint from Freedomsems.com on 31 May 2023 about TikTok.

I am dropshipper - which has been explained several times over via numerous tickets on the TikTok seller central. This means I have limited control on the courier used by the warehous that sends out the purchased item. But the... Read more

Comments: 0
Rating:

Tiktoks policy in giving violations in affilates and creator

Complaint from @phnationshopping on 26 May 2023 about TikTok.

Tiktok imposed sanctions and violations on affiliate creator that promotes tiktok products on its marketplace using tiktoks video maker in creating content from images of the product listings on tiktok marketplace and its description which pressumably had already passed tiktoks... Read more

Comments: 0
Rating:

Bias and stealing money

Complaint from Dustydawn on 07 May 2023 about TikTok.

Tik tok is showing an extreme amount of bias and doesn’t actually look into reports. They stack reports and steal people’s money spent in promotions and money on actual titktok accounts without offering appeals or reasons. I’ve had... Read more

Comments: 0
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Defamation and extortion

Complaint from Faraj Almutlab on 20 April 2023 about TikTok.

Hello, TikTok, there are some people who threaten TikTok and defame my family in exchange for money. I did many reports, but this did not work. Why do you know that this person does things that wait for others? If... Read more

Comments: 0
Rating:

Ad Account Suspension

Complaint from dale.pascual on 20 April 2023 about TikTok.

The reason for the suspension, as communicated by TikTok, was that I allegedly tampered with a landing page. However, I strongly dispute this allegation and believe that it is unfounded. I had previously submitted an ad for approval, which was also... Read more

Comments: 0
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Can not log in

Complaint from Erincamerin115 on 19 April 2023 about TikTok.

I've not attempted to log in. And when I do it reads Ive tried too many times to log in. Inaccurate Read more

Comments: 0
Rating:

Naturee Hair oil

Complaint from Naz23 on 14 April 2023 about TikTok.

Hi Naturee Naturee Order No. 266633724 432023 Hair oil She refused to reply and I tried contacting website My hair fell off and I wanted return oil and get refund and she refused response When she is in live she still ignore... Read more

Comments: 0
Rating:

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