Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 27 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.
Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.
For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from @abdullateef_udass on 04 August 2023 about TikTok.
Hi Dear TikTok team I have been making videos continuously for three years, I have my own content, but you still don't make my videos viral Now whoever you follow automatically unfollows and whose videos you like gets unliked My followers... Read more
Complaint from SouthFloridaeliteIguanaremoval on 02 August 2023 about TikTok.
I am tired of my videos being singled out I filed an appeal and it was approved. And then my video was taken down again. Read more
Complaint from Complain.biz on 27 July 2023 about TikTok.
Ordered 2 dresses from tiktok returned 2 dresses in same parcel. Was only refunded for 1. After 4wks of texts still no refund. They keep saying refund sent. Total £30 to be refunded only £15 sent. I have sent all... Read more
Complaint from Soyunci on 26 July 2023 about TikTok.
Dear TikTok Support Team, I hope this message finds you well.Ihave been an ardent user of TikTok for several years now. I am writing to express my deep frustration and disappointment regarding the sudden and unjust banning of my two accounts,... Read more
Complaint from Kiki72 on 20 July 2023 about TikTok.
My large account was removed because I was stating the truth, and also do wedding videos of other creators, which happened to be men. My video gets taken down, but the original stays up that was posted by a man!... Read more
Complaint from Joethesingersings1966 on 14 July 2023 about TikTok.
I have spent thousands of dollars to promote my videos and tick tock has taken my money and not promoted my videos Read more
I started a business via TikTok platform. I’m constantly getting banned for stuff I’m not doing. I’m never given the appeal option for my account suspension. This is how I make my money. I don’t see how TikTok is allowed... Read more
Complaint from Patrickbrown8075 on 12 June 2023 about TikTok.
I keep getting suspended and strikes for content other users are allowed to post. Read more
Complaint from Untiktok on 11 June 2023 about TikTok.
Hello, I submitted a question about the account yesterday, no one watched the uploaded video, liked it, commented on it, etc., and the account was banned. So far, there is no end to the problem, and there is no reply... Read more
They allow underage girls and boys to post pictures. Some are inappropriate for the most part. Others although not sexual in content but if you focus on it you understand what they are doing to attract attention. The company policies... Read more
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