Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 25 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.
Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.
For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from thefatherofangels on 08 April 2022 about TikTok.
I have contacted tiktok multiple times in order to have 2 vicious hateful videos which fall under harassment and bullying. I have reported the videos. My friends have also reported them, I have also emailed tiktok and sent them... Read more
Complaint from Riatsunami on 06 April 2022 about TikTok.
My name is @riatsunami on TIKTOK. Lately I’ve been targeted and harassed and my account now is being threatened for deletion. This is very much UNFAIR. Your customer support section — WORTHLESS How does this video violate any community guidelines?!?! I am... Read more
Complaint from ralphvanpeltsr on 03 April 2022 about TikTok.
Many creators don’t comply with the US federal laws by not providing closed captions in their tictoks Read more
Complaint from Uniformgal51 on 02 April 2022 about TikTok.
I've posted quite a few tik tok videos and a few including my latest video was blacked out siting Community Guideline Violation. I did a video at one point where I wore a dance outfit that was a solid... Read more
Complaint from Jonathanrae773 on 31 March 2022 about TikTok.
The name hutch.1 make a inappropriate comment to stacy on live saying I'm taken a shower you want to join me and stacy said sure that inappropriate talk to people on the live and stacy name on tictoc is... Read more
Complaint from Cohesive_1 on 27 March 2022 about TikTok.
I've been creating content on tictoc for about a year doing paid promotions with them, when i started doing my promotions my vids would go viral. I'd get alot of follows viewers talking about narcissistic personality disorder. Then all of... Read more
Complaint from elysiagupta on 26 March 2022 about TikTok.
I am not only a content creator but a music artist. I have spent months building my followers account I use the platform to promote my music as well as connect with my fans. My account was falsely... Read more
Complaint from Jenson_pearson on 25 March 2022 about TikTok.
I have been trying to contact TikTok for days to retrieve my account. I broke my phone and got a new phone but can’t seem to login to my TikTok account. I’ve received 0 help and don’t know what... Read more
Complaint from LRooney on 18 March 2022 about TikTok.
My daughter Jemma is 11 years old and has a TikTok account. She recently has had my husbands exbaby mamma trolling her page, threatening her to take her son (my daughters step brother) off her page. I deleted my daughters... Read more
Complaint from Harleyrider72akacrow on 18 March 2022 about TikTok.
They continue to penalize me for alleged bullying harassment where there is none, remove videos dueted with no violations, remove videos for nudity and sexual acts where none exist, allow child porn, graphic sexuality, outright abuse and harassment from... Read more
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