TikTok complaint: Account retrieving

Name: Account retrieving
Item: TikTok
Author: Jenson

Open 25 Mar 2022 214 views Social Media

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Filed 25 Mar 2022 by Jenson

I have been trying to contact TikTok for days to retrieve my account. I broke my phone and got a new phone but can’t seem to login to my TikTok account. I’ve received 0 help and don’t know what to do. I simply just want my account back.

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Case details

Status: Open
Company: TikTok
Filed: 25 Mar 2022
Desired resolution: Give me my account back please. I try and use every password I’ve ever made but nothing works. I go through the “forgot password” steps but still nothing works. I simply just want my account back.
Problem: Cannot log in after phone change
About: social media account

Progress

Filed
Company notified
Company replied
Resolved

25 Mar 2022 Complaint filed and published
25 Mar 2022 Message from Bizzy: we notified TikTok about this complaint.

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