TikTok Complaint Sentiment: Neutral

Our sentiment meter has detected that TikTok complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TikTok, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

TikTok complaint process

Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TikTok.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TikTok complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TikTok?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TikTok complaints chart

We have received 30 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.

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TikTok complaint statistics

Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

373
Total complaints
371
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 373 ratings

How to contact the customer service of TikTok?

Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
info@tiktok.com
Contact form:

For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

TikTok reviews: (373)

Authentic experiences shared by our community for your benefit.

Video removal

Complaint from ginger_sossamon on 03 June 2022 about TikTok.

I don't see why a video of me and my friend gets taken off several times yet women are showing their parts and showing breastfeeding and twerking and other inappropriate things. Especially when my video is much more appropriate. Read more

Comments: 0
Rating:

Wrongfully banned account

Complaint from @tonygooch on 02 June 2022 about TikTok.

My account @tonygooch was up and running and all fine. I had 2 posts reported within 1 day of each other and I appealed the decision. Tic tok then reinstated both posts and apologised for any inconvenience and then banned my account. I... Read more

Comments: 0
Rating:

Tiktok is a rip off

Complaint from Charlielove326 on 27 May 2022 about TikTok.

I ordered a smart suitcase which was pink half a year ago, I emailed them twice and I never got it. Read more

Comments: 0
Rating:

Turn banning my daughter

Complaint from @viper_1959 on 14 May 2022 about TikTok.

My daughter works hard at her TikTok videos she has always been honest does everything right and helps a lot of people to be better at their lives but she got banned for this because TikTok is a pain i... Read more

Comments: 0
Rating:

banned for no reason

Complaint from livinja14 on 14 May 2022 about TikTok.

i was banned for no reason i posted like normal and the when i opened the app it was logged out of my account and I tried to log in again then I got a message saying that my account... Read more

Comments: 0
Rating:

Uploaded video of me

Complaint from Carmz on 13 May 2022 about TikTok.

A video has been uploaded of me without my consent I have reported numerous times and TikTok refuse to see it as a violation I’m being cyber bullied as a result of this and the video has reached over 120k... Read more

Comments: 0
Rating:

Are they serious

Complaint from @WatchDogVisualsll on 10 May 2022 about TikTok.

My video was muted for having original sound no copyright issues,and I'm seeing ppl use movie audio from original movies to dub over there own voices but mines was muted. @WatchDogVisualsll EXPLAIN. Read more

Comments: 0
Rating:

Tried the unfair and racism treatment

Complaint from GLOCK2506FR2506 on 09 May 2022 about TikTok.

I full TikTok are bullying me racist u have white women shaking their asses tits nothing happens. I post good nice videos u blocking every week. I think you should be suit for racism am doing nothing wrong am getting very... Read more

Comments: 0
Rating:

Abuse my picture

Complaint from Hinatariq212@gmail.com on 08 May 2022 about TikTok.

Wasif Ali awan make fake account .and use my name and my picture basically he abuse my picture can you please hack his account Read more

Comments: 0
Rating:

Being sold a counterfeit product on TikTok shop

Complaint from jodidc_ on 04 May 2022 about TikTok.

I purchased an item from someone's TikTok shop in April. The item took weeks to arrive however when it came i noticed straight away the item was fake just by smelling it. I have purchased the Bobbi Brown face base... Read more

Comments: 1
Rating:

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