While some customers may still be encountering a bad experience, our sentiment meter has detected a -50% decline in complaints about Ticketmaster over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 30, 2024
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We have received 45 complaints about Ticketmaster over the last 12 months. The graph below shows a monthly breakdown.
Curious about Ticketmaster's track record in addressing complaints within the Entertainment Company category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Sherylkoteski@yahoo.com on 16 August 2021 about Ticketmaster.
I purchased 2 tickets on ticket master for hella mega tour concert tonight at Wrigley field in Chicago 2 yrs ago! Do to covid concert was rescheduled and was informed tickets still good for tonight's concert! Drove 2 hours to... Read more
Complaint from Elfi Metz on 09 August 2021 about Ticketmaster.
The Covid restrictionsrequirements were increased for the Illinois State Fair 2021. The office of the Ag Department in charge of the fair is issuing refunds for the Grandstand events. However, Ticketmaster will not abide by the decision of the Ag... Read more
Complaint from TALAHIMOM@AOL.COM on 04 August 2021 about Ticketmaster.
I want my tickets that I have already paid for to show up under “my tickets” Read more
Complaint from Fantasyrasta on 21 July 2021 about Ticketmaster.
I filed this complaint on complain.biz I ordered Luke Combs tickets the event was scheduled to be held in Alabama. I live in Florida. Hours after I placed my order for the tickets on June 3, I requested that the tickets... Read more
Complaint from ADolan on 18 July 2021 about Ticketmaster.
In 2019 we ordered K Pop tickets for our daughter for a concert that was supposed to be April 22nd 2020 at the Prudential Center. Ticket master will not refund our money or give us credit toward ... Read more
Complaint from Smatz on 30 June 2021 about Ticketmaster.
I purchased 2 tickets to the Fab Four scheduled to appear in Washington DC on June 24th. I made a special trip to DC for this concert. When I arrived I was informed the concert had been RESCHEDULED. I... Read more
Complaint from Fuckticketmaster1978 on 23 June 2021 about Ticketmaster.
So I purchased tickets for a roger waters concert In Toronto. They postponed due to COVID then finally after a year they offered a refund So my wife sent them the email asking for a refund and she... Read more
Complaint from Gulleyaf on 21 June 2021 about Ticketmaster.
I requested a refund for the 2 tickets I purchased in February 2020. I also have 4 tickets that the show has been postponed since March 2020 without even the option of a refund. I received an email on the... Read more
Complaint from Donna Young on 17 June 2021 about Ticketmaster.
Due to pandemic, the CMA Music Fest was cancelled and I decided to request a refund rather than roll my tickets to 2021 which by the way is not happening either. I requested a refund in December 2020 and... Read more
Complaint from Syttik3 on 14 June 2021 about Ticketmaster.
I bought Alanis tickets for June 6 2020, center stage 10 rows back for$$$. I received emails to my ticketmaster account stating the concert was postponed to Sept 3rd 2021and my tickets are valid. Well I checked my account in... Read more
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