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Ticketmaster complaint: Refund

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Filed 23 Jun 2021 by Joe

So I purchased tickets for a roger waters concert In Toronto. They postponed due to COVID then finally after a year they offered a refund
So my wife sent them the email asking for a refund and she followed all instructions as per there email. Then they sent her a message saying we can’t have a refund because we were past the due date
We sent all the proof that we have saved and they don’t care

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