Our sentiment meter has identified a 33% increase in complaints about Ticketmaster over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Ticketmaster's offerings.
Sentiment data last updated on April 23, 2024
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We have received 46 complaints about Ticketmaster over the last 12 months. The graph below shows a monthly breakdown.
Curious about Ticketmaster's track record in addressing complaints within the Entertainment Company category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from NeilHunter on 22 April 2024 about Ticketmaster.
Spent £1000 on 4 VIP tickets for WWE. Nothing was VIP. Had to queue with everyone else, for an hour. Was given a tiny belt as a souvenir. Absolutely nothing VIP about these tickets. Read more
Complaint from Zucchero Event on 31 March 2024 about Ticketmaster.
Ticketmaster does not allow me to print my ticket from my account. There is no option to print or to download my ticket from my ticketmaster account. Read more
Complaint from Keirapoole on 23 March 2024 about Ticketmaster.
I thought I could no longer attend my James Arthur concert so I went to sell my tickets but didn’t put in any information nor did it tell me my tickets had sold. I have then drove 2 hours to... Read more
Complaint from Rita14 on 07 March 2024 about Ticketmaster.
I listed two concert tickets for resale, but they do not show up on the event page. I contacted Ticketmaster, they say the event is off-sale. I asked them what that means and why is it. They also said that event... Read more
Complaint from Daniel Undaunted on 12 February 2024 about Ticketmaster.
I purchased tickets to the Sphere Experience with Darren Aronfsky's Postcard from Earth for 2.4.2024. On the evening of the event I wanted to transfer the tickets to friends so my group could do something else. However, the... Read more
Complaint from Lc777 on 14 December 2023 about Ticketmaster.
I purchased 5x tickets from Ticketmaster back in May this year for an event on the 28th of December. I received an email from TM on the 22nd of Nov saying that date had been cancelled and was asked to... Read more
Complaint from Naibela on 01 December 2023 about Ticketmaster.
I spent three hours from 10am this morning trying to get tickets to Coldplay and despite saying there was availability, every option I selected for just one ticket came up as unavailable. Wasted time in system falsely indicating that tickets... Read more
Complaint from Suzanne Oldham on 29 November 2023 about Ticketmaster.
We booked 2 tickets for the Keane gig in Manchester scheduled for May 2024 We used the seat map to pick 2 seated tickets seated together in a great spot. When the tickets came through after purchase the section numbers were different.... Read more
Complaint from Tammclaren131 on 27 November 2023 about Ticketmaster.
I purchased 4 tickets for a gig with the assumption that I would be able to transfer them to my daughters Ticketmaster account, payment for the tickets were taken immediately from my bank account. 3 weeks before the gig and... Read more
Complaint from Mary Living7 on 27 November 2023 about Ticketmaster.
My husband and I had tickets to the Sphere recently. One entry point for 15,000 people with doors opening at the time the Experience was to start per the ticket (7 pm) We expected to be inside the venue enjoying... Read more
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