Our sentiment meter has detected that Vue Cinemas complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Vue Cinemas, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Vue Cinemas? Submit your Vue Cinemas complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 3 complaints about Vue Cinemas over the last 12 months. The graph below shows a monthly breakdown.
Curious about Vue Cinemas's track record in addressing complaints within the Entertainment Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Vue Cinemas. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Vue Cinemas by calling 0345-308-4620. If you want to reach out to Vue Cinemas through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Flossy on 06 December 2023 about Vue Cinemas.
Heating not working in the auditorium uncomfortably cold as it was minus 4 outside Really uncomfortable and not enjoyable Complained and was told to buy a coffee Have also complained to customer service via email and telephone with no apology, explanation or... Read more
Complaint from RaRaBoys on 30 September 2023 about Vue Cinemas.
I was refused enyry into a film as i was 20 mins late. The film hadnt even started. The mamager was rude rascist. I then sent several emails to Vue to be ignored. I rang customer service for my... Read more
Complaint from Senna on 23 July 2023 about Vue Cinemas.
I am writing to express my extreme dissatisfaction with the service at your cinema and the treatment my husband and I received during our recent visit. We attended the 6:45 PM screening of Barbie Movie in Hall 2 on July... Read more
Complaint from othername on 06 April 2023 about Vue Cinemas.
I am trying to book tickets for a live event on 12th April at vue Easteigh , website gets error , unable to contact by any method , Read more
Complaint from Ellie 4 on 29 January 2023 about Vue Cinemas.
Myself my husband went to vue at the grafting Center on sat 28th 1 23 , I was so cold while watching the film that I had to put my hood on and have my husbands coat over me... Read more
Complaint from 07825153748 on 03 January 2023 about Vue Cinemas.
We went to use a gift card didn’t realise you only have 12 months when normally it’s 2 years and with covid We didn’t realise it was out of date we tried to use on line then at Cwmbran in... Read more
Complaint from WRZP955 on 26 December 2022 about Vue Cinemas.
My self and my daughter visited the cinema on the 26th Dacembrr at 11.40 and could not enjoy the film as we were freezing cold Read more
Complaint from Dr Peter Bennett on 26 November 2022 about Vue Cinemas.
Unfortunately the men women’s toilets were filthy unhygienic - please see the photos below - Women’s: (All booths) Please note the sanitary products, dole with visible blood amongst the piles of rubbish no toilet paper Men’s: Urine pools... Read more
Complaint from WPKS6CD on 20 November 2022 about Vue Cinemas.
Why was I put through this cold air coming down on me constantly every 15 mins in screen 2 which made me uncomfortable I had to keep my coat on feeling cold all the way through the phone with the... Read more
Complaint from JC Fraser on 17 August 2022 about Vue Cinemas.
Sadly I need to make a complaint. My step father had booked for us to see Bullet Train at your Eastleigh branch this afternoon but two members of female staff (one with very short hair and large glasses, punk... Read more
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